Webhook Equivalencies for SBT FinText™ and Legacy Platforms

Data payloads compared for the FinText (2.0) and Legacy (1.0) platforms

Outbound Message Webhooks

The outbound webhooks send information on outbound message status.

FinText 2.0

Legacy 1.0

Definition

AccountId

NA

SBT customer account ID.

BrandId

NA

Brand ID number.

Message

Message

Text of the outbound message.

Msisdn

sendTo

Mobile number with dialing code. Eleven digits with no plus sign (12345678902).

GroupName

NA

Name of the messaging group from which the message was sent.

GroupId

orgcode

The identifier of the group from which the message was sent.

BrandId

NA

The identifier of the brand from which the message was sent.

CommunicationCode

code

Short or long code from which the message was sent.

DeliveredTime

NA

Time the message was delivered to the handset.

Properties

UniqueID

Customer-defined identifier for the message associated with the mobile number.

StatusCode

status

Status code for the message.

StatusCodeDescription

NA

Status code definition for the message.

MessageId

ticket

Message tracking ID number.

ReferenceId

custom_ticket and note

Customer-defined identifier for the message.

TotalMessageSegments

NA

Number of message segments used by the message.

MessageType

MessageCategory

Type of message being sent (Unicast, Multicast, etc.).

Channel

NA

Message content type.

Files

NA

Media file attached to the message.

NA

MessageSubcategory

Extra category information for the message; can be UI, API, HELP, STOP, VBT, or others.

templateId

TemplateID

Identifying number of the template used to create the message.

userName

username

Name of the sending user in the SBT platform.

NA

remark

Internal note added by the sending user.

Inbound Message Webhooks

The inbound message webhooks send information on messages received from subscribers.

FinText 2.0

Legacy 1.0

Definition

AccountId

NA

SBT client account ID.

BrandId

NA

The identifier of the brand being polled.

Message

Title/keyword

Inbound message content.

OriginalMessage

Message

Text of the original message, if the inbound message is a response to a message sent by the SBT platform.

Msisdn

Phone

Mobile number with dialing code. Eleven digits with no plus sign (12345678902).

GroupName

Group

Name of the messaging group of which the subscriber is a member.

GroupId

orgcode

The identifier of the group of which the subscriber is a member.

CommunicationCode

code/generic_code/shortcode

Short Code or 10DLC used to send the message.

MessageType

NA

Type of message sent. Types: "Stop," "Stopall," "Help," "Keyword," "CustomKeyword," "TwoWay."

ReceivedTime

NA

Time the inbound message was received.

Properties

UniqueID

Array of objects or null (PropertiesNew)

ReferenceId

custom_ticket/ note

Customer-defined identifier for the message.

MessageId

transactionticket

Message tracking ID number from SBT.

Files

NA

Array of objects or null (MediaFile)

totalMessageSegments NA

Number of message segments used by the message.

Intent NA

Statement of purpose as set by the customer. Only appears if a custom keyword is in use.