Current Alerts
Updated 24 February 2026, 08:12 CST (Dallas, TX; 14:12 UTC)
Carriers and Aggregators
| Carrier (Aggregator) |
Start (Date & UTC) |
End (Date & UTC) |
Notes/Impact | |||
| (Sinch) | 02/26/2026 05:00 |
02/26/2026 12:00 |
External supplier maintenance. MMS: Possible delayed or failed 10DLC traffic in the US | |||
| (Sinch) | 02/27/2026 05:00 |
02/27/2026 13:00 |
External supplier maintenance. SMS: Possible delayed or failed 10DLC traffic in the US and Canada. MMS: Possible delayed or failed 10DLC traffic in the US. | |||
| Long-Term Incidents | ||||||
| None at this time. | ||||||
| Recent Alerts | ||||||
| T-Mobile 9Infobip) |
02/24/2026 04:00 |
02/24/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| ClearSky (Infobip) |
02/24/2026 05:00 |
02/24/2026 11:00 |
Carrier maintenance. Possible intermittent delays delivering SMS to handsets. | |||
| AT&T [Mexico] Nextel/Iusacell (Infobip) |
02/24/2026 05:00 |
02/24/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS to handsets. | |||
| AT&T [Mexico] (Sinch) |
02/24/2026 08:35 |
02/24/2026 12:21 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| AT&T [Mexico] (Sinch) |
02/20/2026 03:15 |
02/20/2026 07:18 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| AT&T T-Mobile Verizon (Sinch) |
02/20/2026 00:57 |
02/20/2026 05:07 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| AT&T [Mexico] (Sinch) |
02/19/2026 06:15 |
02/19/2026 07:20 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| AT&T (Infobip) |
02/18/2026 18:40 |
02/18/2026 19:39 |
Delivery issues. Possible irregular delivery with inconsistent delivery times. | |||
| (Sinch) | 02/17/2026 11:00 |
02/17/2026 12:00 |
MMS platform maintenance. Messages will be queued and will be processed post upgrade. Expect intermittent delays during the maintenance window. | |||
| AT&T [Mexico] (Sinch) |
02/17/2026 06:06 |
02/17/2026 07:18 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| AT&T [Mexico] (Nextel/ Iusacell) (Infobip) |
02/17/2026 06:00 |
02/17/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS to handsets. | |||
| AT&T [Mexico] (Sinch) |
02/14/2026 03:07 |
02/14/2026 04:16 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| Movistar/ Pegaso PCS [Mexico] (Infobip) |
02/14/2026 01:29 |
02/14/2026 02:19 |
Delivery issues. Possible irregular delivery with inconsistent delivery times. | |||
| (Sinch) | 02/12/2026 15:00 |
02/12/2026 16:00 |
10DLC platform maintenance. Possible brief delay during delivery for 10DLC Numbers sending to AT&T. | |||
| AT&T [Mexico] (Sinch) |
02/11/2026 16:59 |
02/11/2026 18:47 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| ClearSky (Infobip) |
02/10/2026 10:00 |
02/10/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| (Sinch) | 02/10/2026 04:45 |
02/10/2026 10:45 |
External supplier maintenance. MMS: Possible delayed or failed 10DLC traffic in the US. | |||
| AT&T [Mexico] (Sinch) |
02/08/2026 05:32 |
02/08/2026 06:40 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| ClearSky (Infobip) |
02/05/2026 10:00 |
02/05/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| AT&T [Mexico] (Infobip) |
02/05/2026 06:00 |
02/05/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS to handsets. | |||
| (Sinch) | 02/05/2026 09:00 |
02/05/2026 11:00 |
MMS platform maintenance. Messages will be queued and will be processed post upgrade. Expect intermittent delays during the maintenance window. | |||
| "Minor Networks" (Sinch) |
02/04/2026 09:48 |
02/04/2026 11:21 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| T-Mobile (Infobip, Sinch) |
02/04/2026 05:00 |
02/04/2026 08:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| ClearSky (Infobip) |
02/03/3036 10:00 |
02/03/2026 12:00 |
Carrier maintenance on MMS channel. Possible temporary service interruptions or limited availability. | |||
| AT&T (Infobip) |
02/03/2026 08:30 |
02/03/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS to handsets. | |||
| T-Mobile (Infobip) |
02/02/2026 06:00 |
02/02/2026 10:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| AT&T [Mexico] (Sinch) |
01/31/2026 08:24 |
01/31/2026 10:18 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| T-Mobile (Infobip) |
01/30/2026 08:17 |
01/30/2026 08:44 |
Delivery issues. Possible irregular delivery with inconsistent delivery times. | |||
| T-Mobile (Sinch) |
01/30/2026 06:00 |
01/30/2026 12:00 |
Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic. | |||
| ClearSky (Infobip) |
01/29/2026 10:00 |
01/29/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| AT&T [Mexico] (Sinch) |
01/28/2026 06:17 |
01/28/2026 07:23 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| (Sinch) | 01/28/2026 01/29/2026 05:00 |
01/28/2026 01/29/2026 13:00 |
External supplier maintenance. SMS: Possible delayed or failed 10DLC traffic in the US and Canada. MMS: Possible delayed or failed 10DLC traffic in the US. | |||
| United States - General Communication (Sinch) |
01/28/2026 01:25 |
01/28/2026 03:59 |
Delivery issues in United States - General Communication. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| ClearSky (Infobip) |
01/27/2026 10:00 |
01/27/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| (Sinch) | 01/23/2026 05:00 |
01/23/2026 11:00 |
External supplier maintenance. SMS: Possible delayed or failed 10DLC traffic in the US and Canada. MMS: Possible delayed or failed 10DLC traffic in the US. | |||
| ClearSky (Infobip) |
01/22/2026 10:00 |
01/22/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| T-Mobile (Infobip, Sinch) |
01/27/2026 01/22/2026 04:00 |
01/27/2026 01/22/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. Possible delayed or failed Short Code and 10DLC MT/MO traffic. | |||
| AT&T (Sinch) |
01/19/2026 10:47 |
01/20/2026 06:27 |
Delivery issues for a small subset of messages. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| ClearSky (Infobip) |
01/20/2026 10:00 |
01/20/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| AT&T [Mexico] (Sinch) |
01/14/2026 20:51 |
01/14/2026 22:23 |
Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| Verizon (Sinch, Infobip, OpenMarket) |
01/14/2026 17:00 |
01/15/2026 13:09 (Sinch) 04:30 (Infobip) |
Delivery issues. Possible irregular delivery with inconsistent delivery times; Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| (Sinch) | 01/14/2026 04:00 |
01/14/2025 11:00 |
External supplier maintenance. SMS: Possible delayed or failed 10DLC traffic in the US and Canada. MMS: Possible delayed or failed 10DLC traffic in the US. | |||
| ClearSky (Infobip) |
01/13/2026 10:00 |
01/13/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| (Sinch) | 01/12/2026 09:00 |
01/12/2026 12:00 |
MMS platform maintenance. Expect intermittent delays during the maintenance window. Messages will be Queued and will be processed post upgrade. | |||
| Movistar, Pegaso PCS [Mexico] (Infobip) |
01/12/2026 04:45 |
01/12/2026 14:34 |
Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times. | |||
| Nextel, Iusacell [AT&T Mexico] (Infobip, Sinch) |
01/10/2026 02:26 |
01/10/2025 08:05 |
Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times. | |||
| AT&T Mexico (Sinch) |
01/08/2026 08:09 |
01/08/2025 14:20 |
Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| T-Mobile (Infobip) |
01/08/2026 05:00 |
01/08/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| AT&T Mexico (Sinch) |
01/08/2026 01:38 |
01/08/2025 06:06 |
Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| AT&T Mexico (Sinch) |
01/07/2026 21:35 |
01/07/2025 22:05 |
Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. | |||
| T-Mobile (Infobip) |
01/07/2026 05:00 |
01/07/2026 12:00 |
Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets. | |||
| (Sinch) | 01/06/2026 09:00 |
01/06/2026 12:00 |
MMS platform maintenance. Expect intermittent delays during the maintenance window. Messages will be Queued and will be processed post upgrade. | |||
SBT Platforms
|
Platform/Event |
Start (Date & UTC) |
End (Date & UTC) |
Notes/Impact |
| FinText 2.0 Legacy 1.0 Payments |
02/09/2026 07:45 |
02/09/2026 09:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| AWS Outage | 10/20/2025 | 10/20/2025 |
As an update to the AWS production disruption from earlier today, our operational processing has returned to expected levels of throughput. For our file processing customers, we have also now resumed the availability of our SFTP. For customers who submitted files to SBT earlier today, we have recognized a small population that did not process. We will communicate directly with those customers to establish a plan to process on 10/21/2025. Lastly, some customers may not have received expected files via FPA (i.e. - inbound/outbound, subscriber, etc.) from SBT today. We are working to identify and resend the impacted files with delivery expected by EOD 10/21/2025. |
| Canadian Carrier Short Code Pause |  |
||
| SBT Platform Alerts History | |||
|
Platform/Event |
Start (Date & UTC) |
End (Date & UTC) |
Notes/Impact |
| FinText 2.0 Legacy 1.0 Payments |
01/12/2026 07:45 |
01/12/2026 09:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
12/08/2025 07:45 |
12/08/2025 09:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Payments |
11/10/2025 07:45 |
11/10/2025 09:45 |
1. Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
10/13/2025 06:45 |
10/13/2025 08:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
09/15/2025 06:45 |
09/15/2025 08:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
08/11/2025 06:45 |
08/11/2025 08:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
07/14/2025 07:45 |
07/14/2025 08:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
06/09/2025 07:45 |
06/09/2025 08:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
05/12/2025 07:45 |
05/12/2025 08:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
04/14/2025 07:45 |
04/14/2025 08:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
03/10/2025 08:45 |
03/10/2025 09:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
02/10/2025 08:45 |
02/10/2025 09:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |
| FinText 2.0 Legacy 1.0 Payments |
01/13/2025 08:45 |
01/13/2025 09:45 |
Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable. |