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      Carrier and SBT Platform Status Alerts

      Status alerts for cellular carriers and the SBT platform

      Current Alerts

      Updated 19 December 2024, 10:25 CST (Dallas, TX; 16:25 UTC)

      Holiday Season Information

      To ensure your messages are delivered smoothly, please follow these best practices for the holiday season:

      • Peak Traffic Times: The heaviest traffic is expected between 10:00 AM - 2:00 PM EST. If your message timing is flexible, consider sending it outside this window to improve delivery speed.
      • Avoid the Top of Each Hour: If not time-sensitive, send messages at less common times (e.g., 11:09 instead of 11:00) to avoid peak congestion.
      • Send During the Last 15 Minutes of the Hour: The final 15 minutes of each hour have less traffic, so scheduling messages for times like 11:45 can help improve delivery efficiency.
      • Optimize MMS Size: Keep MMS file sizes under 250KB to ensure quicker delivery. Smaller files are ideal.

      Following these tips will help maximize your message delivery success during these high-demand days.

      Carriers and Aggregators

      Carrier
      (Aggregator)      		 Start
      (Date & UTC)      		 End
      (Date & UTC)       		 Notes/Impact
      T-Mobile
      (Infobip)      		 01/06/2025
      06:00      		 01/06/2025
      12:00      		 Carrier maintenance. Possible intermittent delays delivering SMS/MMS.
      T-Mobile
      (Infobip)      		 01/07/2025
      06:00      		 01/07/2025
      12:00      		 Carrier maintenance. Possible intermittent delays delivering SMS/MMS.
      (Sinch) 01/07/2024
      08:00      		 01/07/2024
      10:00      		 Sinch platform maintenance. MMS messages will be queued and processed after the maintenance window. Expected latency is 15 minutes.

      SBT Platform

      Click here for live SBT Platform Status.

      Legacy 1.0 Platform: Regular Maintenance Window

      Day: Second Monday of each month
      Time: Between 3:30 AM and 4:30 AM CST
      Duration: One hour
      Impacted Applications: T2C-1.0, both UI and API

      Platform/Event

      		 Start
      (Date & UTC)      		 End
      (Date & UTC)      		 Notes/Impact
      None at this time.
      SBT Platform Alerts History

      Platform/Event

      		 Start
      (Date & UTC)      		 End
      (Date & UTC)      		 Notes/Impact
      FinText 2.0
      Legacy 1.0
      Payments      		 12/09/2024
      08:45      		 12/09/2024
      09:45      		 Routine platform maintenance for T2C 1.0 User Interface and API. UIs, APIs, and SFTP services will be unavailable.
      FinText 2.0
      Legacy 1.0
      Payments      		 11/18/2024
      08:45      		 11/18/2024
      09:45      		 Routine platform maintenance and SSL certificate upgrade for T2C 1.0 User Interface and API. UIs, APIs, and SFTP services will be unavailable.
      FinText 2.0
      Legacy 1.0
      Payments      		 10/14/2024
      07:45      		 10/14/2024
      08:45      		 Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable.
      FinText 2.0
      Legacy 1.0
      Payments      		 09/09/2024
      07:45      		 09/09/2024
      08:45      		 Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable.
      FinText 2.0
      Legacy 1.0
      Payments      		 08/12/2024
      07:45      		 08/12/2024
      09:45      		 Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable.
      FinText 2.0
      Legacy 1.0
      Payments      		 07/08/2024
      07:45      		 07/08/2024
      08:45      		 Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable.
      FinText 2.0
      Legacy 1.0      		 06/10/2024
      07:45      		 06/10/2024
      08:45      		 Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable.
      FinText 2.0
      Legacy 1.0      		 05/13/2024
      07:45      		 05/13/2024
      08:45      		 Routine platform maintenance on the UIs and APIs. UIs, APIs, and SFTP services will be unavailable.
      FinText 2.0
      Legacy 1.0      		 04/03/2024
      16:00      		 04/03/2024
      16:30      		 Carrier Lookup failures. Carrier lookups and Add Subscriber calls affected. Monitoring in progress to ensure all processes are normal.
      FinText 2.0
      Legacy 1.0      		 04/08/2024
      07:45      		 04/08/2024
      08:45      		 Routine platform maintenance for user interfaces and APIs to our FinText (2.0) and Legacy (1.0) platforms. FinText (2.0) and Legacy (1.0) user interfaces and APIs will be unavailable.
      FinText 2.0
      Legacy 1.0      		 03/18/2024
      07:45      		 03/18/2024
      08:45      		 Routine platform maintenance for user interfaces and APIs to our FinText (2.0) and Legacy (1.0) platforms. FinText (2.0) and Legacy (1.0) user interfaces and APIs will be unavailable.
      FinText 2.0
      Legacy 1.0      		 02/12/2024
      08:45      		 02/12/2024
      09:45      		 Routine platform maintenance for user interfaces and APIs to our FinText (2.0) and Legacy (1.0) platforms. FinText (2.0) and Legacy (1.0) user interfaces and APIs will be unavailable.
      FinText 2.0
      Legacy 1.0      		 01/08/2024
      08:45      		 01/08/2024
      09:45      		 Routine platform maintenance for user interface and APIs. Both the 2.0 and 1.0 UIs and APIs will be unavailable.
      Legacy 1.0 12/11/2023
      08:45      		 12/11/2023
      09:45      		 Routine maintenance for user interface and APIs. User interface and APIs will be unavailable.
      Legacy 1.0 11/13/2023
      08:45      		 11/13/2023
      09:45      		 SSL certificate replacement. Legacy 1.0 platform UI and APIs will be unavailable.
      Legacy 1.0 10/12/2023
      04:30      		 10/12/2023
      04:45      		 Performance improvements. Legacy 1.0 platform UI and APIs will be unavailable.
      FinText 2.0 10/09/2023
      07:45      		 10/09/2023
      09:45      		 Routine maintenance for user interface and APIs. User interface and APIs will be unavailable.
      Legacy 1.0 09/27/2023
      04:30      		 09/27/2023
      04:39      		 System maintenance. User Interface and APIs will be unavailable.
      Legacy 1.0: Duplicate Records 09/11/2023  09/14/2023

      We experienced an issue which created duplicated records in the message and usage reporting for 9/11/23. We have confirmed that duplicate messages were not sent to subscribers; this is only a reporting issue. Issue has been investigated and fixes have been deployed. 
      Scheduled Maintenance 09/11/2023
      08:45      		 09/11/2023
      09:45      		 SBT 1.0 and 2.0 User Interfaces and APIs will be unavailable.
      Legacy 1.0 09/10/2023
      07:45      		 09/10/2023
      08:45      		 Routine platform maintenance for User Interface and APIs. Legacy 1.0 User Interface and APIs will be unavailable.
      Scheduled Maintenance 08/14/2023
      08:45      		 08/14/2023
      09:45      		 SBT User Interface and API will be unavailable.

      Carrier and Aggregator Alerts History

      Carrier
      (Aggregator)      		 Start
      (Date & UTC)      		 End
      (Date & UTC)      		 Notes/Impact
      T-Mobile
      (Sinch)      		 12/15/2024
      15:00      		 12/15/2024
      19:00      		 Carrier maintenance. Possible delayed or failed SMS/MMS Short Code and 10DLC MT/MO traffic.
      T-Mobile
      (Infobip)      		 12/16/2024
      05:00      		 12/16/2024
      11:00      		 Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets. 
      T-Mobile
      (Infobip)      		 12/13/2024
      05:00      		 12/13/2024
      11:00      		 Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      T-Mobile
      (Infobip)      		 12/12/2024
      03:30      		 12/12/2024
      12:30      		 Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      T-Mobile
      (Infobip)      		 12/10/2024
      03:00      		 12/10/2024
      11:00      		 Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      AT&T Mexico
      (Infobip)      		 12/10/2024
      05:00      		 12/10/2024
      13:00      		 Carrier maintenance. Possible intermittent delays delivering SMS to handsets and with requesting USSD short codes. 
      Telcel [Mexico]
      (Sinch)      		 12/09/2024
      17:42      		 12/09/2024
      20:20      		 Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      AT&T
      (Infobip)      		 12/09/2024
      04:00      		 12/09/2024
      12:00      		 Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      AT&T Mexico
      (Sinch)      		 12/07/2024
      03:59      		 12/07/2024
      05:31      		 Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Movistar/Pegaso PCS [Mexico]
      (Infobip)      		 12/06/2024
      14:07      		 12/07/2024
      00:03      		 Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Telefonica [Mexico]
      (Sinch)      		 12/06/2024
      09:06      		 12/06/2024
      19:54      		 Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Movistar [Mexico]
      (Infobip)      		 12/06/2024
      08:12      		 12/06/2024
      10:58

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Verizon
      (Infobip)      		 12/06/2024
      05:00      		 12/06/2024
      08:00

      Carrier maintenance. Possible intermittent delays delivering SMS to handsets.
      T-Mobile
      (Infobip)      		 12/05/2024
      05:00      		 12/05/2024
      12:00

      Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      Verizon
      (Sinch)      		 12/04/2024
      05:00      		 12/04/2024
      08:46

      Delivery issues with a small subset of messages. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      T-Mobile
      (Infobip)      		 12/04/2024
      03:00      		 12/04/2024
      13:00

      Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      Verizon
      (Infobip)      		 12/04/2024
      05:00      		 12/04/2024
      09:00

      Carrier maintenance. Possible intermittent delays delivering SMS to handsets.
      (Sinch) 12/04/2024
      08:00      		 12/04/2024
      11:00

      Internal platform maintenance/upgrade. MMS will be queued and processed after the operation.
      T-Mobile
      (Infobip)      		 11/27/2024
      08:00      		 11/27/2024
      11:00      		 Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      AT&T Mexico, Nextel/Iusacell
      (Infobip)      		 11/27/2024
      06:00      		 11/27/2024
      11:00      		 Carrier maintenance. Possible intermittent delays delivering SMS to handsets.
      (Sinch) 11/26/2024
      09:00      		 11/26/2024
      12:00      		 Supplier connection maintenance. Some clients may experience Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts towards a small subset of Tier 3 carriers.
      Verizon
      (Sinch, Infobip)      		 11/22/2024
      05:00      		 11/22/2024
      08:00

      Carrier maintenance. Possible delayed or failed SMS/MMS Short Code/10DLC MT/MO traffic.
      Verizon
      (Sinch, Infobip)      		 11/21/2024
      05:00      		 11/21/2024
      08:00

      Carrier maintenance. Possible delayed or failed Short Code SMS/MMS MT/MO traffic.
      AT&T
      (Infobip)      		 11/20/2024
      19:49      		 11/20/2024
      22:35

      Degraded MMS delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T
      (Sinch)      		 11/20/2024
      20:20      		 11/20/2024
      21:20

      Degraded MMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 11/20/2024
      07:00      		 11/20/2024
      10:00

      Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      Verizon
      (Sinch, Infobip)      		 11/19/2024
      05:00      		 11/19/2024
      09:00

      Carrier maintenance. Possible delayed or failed Short Code SMS/MMS MT/MO traffic.
      AT&T
      (Infobip)      		 11/18/2024
      17:33      		 11/18/2024
      20:25      		 Degraded MMS delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T
      (Sinch)      		 11/18/2024
      06:30      		 11/18/2024
      10:30

      Carrier maintenance. Possible delayed SMS/MMS deliveries, delayed DRs or missing DRs.
      T-Mobile
      (Infobip)      		 11/18/2024
      04:00      		 11/18/2024
      12:00

      Carrier maintenance. Possible intermittent delays delivering SMS and MMS to handsets. 
      AT&T
      (Sinch)      		 11/16/2024
      06:23      		 11/16/2024
      11:10

      Delivery issues. Delayed MT's/Missing delivery receipts/Late delivery receipts.
      Rogers [Canada]
      (Sinch)      		 11/14/2024
      11:00      		 11/14/2024
      12:14      		 Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      SaskTel [Canada]
      (Infobip)      		 11/14/2024
      06:00      		 11/14/2024
      10:00

      Carrier maintenance. Possible intermittent delays delivering SMS to handsets.
      (Sinch) 11/14/2024
      09:00      		 11/14/2024
      11:00

      Infrastructure maintenance. May affect message delivery and receipt in the US, Mexico, and Canada (Rogers only).
      ClearSky
      (Infobip)      		 11/12/2024
      10:32      		 11/12/2024
      11:38

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      IPS Telecom [Canada]
      (Sinch)      		 11/12/2024
      10:04      		 11/12/2024
      10:47

      Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      AT&T
      (Sinch, Infobip)      		 11/12/2024
      03:00      		 11/12/2024
      10:00

      Carrier maintenance. Possible delayed SMS delivery, delayed or missing DRs.
      (Sinch) 11/12/2024
      08:00      		 11/12/2024
      10:00

      MMS platform maintenance. Messages will be queued and processed after maintenance; maximum latency is 15 minutes.
      AT&T
      (Sinch, Infobip)      		 11/12/2024
      03:00      		 11/12/2024
      10:00

      Carrier maintenance. Possible delayed SMS delivery, delayed or missing DRs.
      T-Mobile, AT&T
      (Sinch)      		 11/11/2024
      16:42      		 11/11/2024
      17:23

      Delivery issues. Possible Delayed MT's, Delayed MO's, Missing delivery receipts, Late delivery receipts.
      US Cellular
      (Infobip)      		 11/09/2024
      01:00      		 11/09/2024
      03:00

      Carrier maintenance. Possible intermittent delays delivering SMS to handsets.
      AT&T
      (Sinch, Infobip)      		 11/11/2024
      03:00      		 11/11/2024
      10:00

      Carrier maintenance. Possible delayed SMS delivery, delayed or missing DRs.
      AT&T
      (Sinch)      		 11/04/2024
      15:59      		 11/08/2024
      18:24

      Delivery report issues. Possible delayed delivery receipts and MOs.
      AT&T Mexico [Nextel/Iusacell]
      (Infobip)      		 11/07/2024
      08:23      		 11/07/2024
      22:04

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Verizon
      (Infobip)      		 11/07/2024
      16:10      		 11/07/2024
      16:50

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T [Mexico]
      (Sinch)      		 11/07/2024
      07:20      		 11/07/2024
      12:36

      Delivery report issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      US Cellular
      (Sinch)      		 11/04/2024
      15:59      		 11/07/2024
      09:45

      Delivery report issues. Possible delayed delivery receipts and MOs.
      Update, 11/06 19:28 UTC: US Cellular may experience Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      AT&T [Mexico]
      (Infobip)      		 11/06/2024
      17:25      		 11/06/2024
      18:24

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T [Mexico]
      (Infobip)      		 11/06/2024
      14:58      		 11/06/2024
      18:41

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Freedom Mobile [Canada]
      (Infobip)      		 11/01/2024
      04:00      		 11/06/2024
      10:00

      Carrier maintenance. Delivery reports may be delayed or not received.
      AT&T
      (Sinch)      		 11/06/2024
      09:00      		 11/06/2024
      11:00

      Sinch maintenance on US SMSCs. Possible temporary disruption in message processing/delivery for AT&T services.
      AT&T/Nextel/
      Iusacell [Mexico]
      (Infobip)      		 11/04/2024
      05:00      		 11/04/2024
      13:00

      Carrier maintenance. Possible intermittent delays delivering SMS to handsets.
      T-Mobile
      (Infobip)      		 11/04/2024
      02:30      		 11/04/2024
      11:30

      Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets.
      Bell [Canada]
      (Sinch)      		 11/04/2024
      00:00      		 11/04/2024
      04:00

      Carrier maintenance. Possible delayed or failed Short Code MT messages.
      (Sinch) 10/31/2024
      10:00      		 10/31/2024
      16:00

      Internal maintenance on the 10DLC service. Possible temporary disruption in MT messages causing delays or failed messages. 
      T-Mobile
      (Sinch)      		 10/30/2024
      05:19      		 10/30/2024
      05:55

      Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      T-Mobile
      (Infobip)      		 10/30/2024
      04:00      		 10/30/2024
      04:29

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 10/29/2024
      03:30      		 10/29/2024
      09:30

      Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets.
      T-Mobile
      (Infobip)      		 10/28/2024
      03:00      		 10/28/2024
      09:00      		 Carrier maintenance. Possible intermittent delays delivering SMS/MMS to handsets.
      Interop/Dish Wireless, C Spire
      (Infobip)      		 10/25/2024
      15:58      		 10/25/2024
      19:08      		 Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Interop/Dish Wireless
      (Infobip)      		 10/24/2024
      19:35      		 10/25/2024
      08:24

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Verizon
      (Sinch)      		 10/25/2024
      00:15      		 10/25/2024
      02:25

      Delivery issues. Delayed MT's/Missing delivery receipts/Late delivery receipts.
      (Sinch) 10/24/2020
      16:50      		 10/24/2024
      23:55

      Possible delay in delivery of queued 10DLC messages. Issue appears to be with a downstream operator partner. Messages delivered by 03:02 UTC, 10/25/2024.
      (Sinch) 10/25/2024
      03:00      		 10/25/2024
      10:00

      Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic for SMS and MMS.
      AT&T
      (Sinch, Infobip)      		 10/24/2024
      03:00      		 10/24/2024
      09:00

      Carrier maintenance. Possible failed short code/10DLC SMS and MMS.
      Google Voice
      (Infobip)      		 10/23/2024
      08:32      		 10/23/2024
      09:48

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Google Voice
      (Sinch)      		 10/23/2024
      07:11      		 10/23/2024
      09:12

      Delivery issues. Possible delayed or failed Short Code and 10DLC MT/MO traffic for SMS and MMS.
      (Sinch) 10/23/2024
      07:00      		 10/23/2024
      11:00

      Supplier maintenance. Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic for SMS and MMS.
      AT&T [Mexico]
      (Infobip)      		 10/23/2024
      06:00      		 10/23/2024
      06:15

      Emergency maintenance. Possible intermittent delays delivering SMS.
      AT&T
      (Sinch)      		 10/22/2024
      19:53      		 10/23/2024
      04:17      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

      Inteliquent/Onvoy, Cellular One of NE Arizona [Smith Bagley]
      (Infobip)

      		 10/22/2024
      01:20      		 10/22/204
      13:43

      Degraded SMS delivery.
      T-Mobile
      (Infobip)      		 10/22/2024
      05:00      		 10/22/2024
      11:00

      Carrier maintenance. Possible intermittent delays delivering SMS/MMS.
      AT&T
      (Sinch)      		 10/22/2024
      03:00      		 10/22/2024
      09:00

      Carrier maintenance. Possible failed short code/10DLC SMS and MMS.
      T-Mobile
      (Sinch)      		 10/21/2024
      03:00      		 10/21/2024
      11:00

      Carrier maintenance. Possible delayed or failed short code/10DLC SMS and MMS.
      AT&T
      (Sinch)      		 10/21/2024
      03:00      		 10/21/2024
      09:00

      Carrier maintenance. Possible delayed or failed short code/10DLC SMS and MMS.
      AT&T
      (Infobip)      		 10/18/2024
      03:00      		 10/18/2024
      09:00

      Carrier maintenance. Possible intermittent delays delivering SMS/MMS.
      Multiple Carriers
      (Infobip, Sinch)      		 10/18/2024
      03:00      		 10/18/2024
      10:00

      Maintenace by Syniverse, an Infobip and Sinch partner. Possible intermittent connectivity drops and MO/MT queuing at the Dallas Data Center. 
      Verizon
      (Infobip)      		 10/18/2024
      04:00      		 10/18/2024
      07:00

      Carrier maintenance. Possible intermittent delays delivering SMS.
      Verizon
      (Infobip)      		 10/22/2024
      04:00      		 10/22/2024
      07:00

      Carrier maintenance. Possible intermittent delays delivering SMS.
      AT&T
      (Sinch)      		 10/22/2024
      09:00      		 10/22/2024
      11:00

      Sinch maintenance on US SMSCs. Possible temporary disruption in message processing/delivery for AT&T services.
      Movistar/Pegaso PCS [Mexico]
      (Infobip)      		 10/17/2024
      06:00      		 10/17/2024
      12:00

      Carrier maintenance. Possible intermittent delays delivering SMS.
      Altan Redes [Mexico]
      (Sinch)      		 10/16/2024
      21:04      		 10/17/2024
      00:13

      Delivery issues. Possible Failed MT's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      (Sinch) 10/16/2024
      04:00      		 10/16/2024
      10:00

      Supplier maintenance. Possible delayed or failed SMS/MMS Short Code and 10DLC MT/MO traffic.
      Verizon
      (Infobip, Sinch)      		 10/16/2024
      04:00      		 10/16/2024
      07:00

      Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      T-Mobile
      (Infobip)      		 10/16/2024
      05:00      		 10/16/2024
      11:00

      Carrier maintenance. Possible intermittent delays delivering SMS/MMS.
      (Sinch) 10/15/2024
      04:00      		 10/15/2024
      10:00

      Supplier maintenance. Possible delayed or failed SMS/MMS Short Code and 10DLC MT/MO traffic.
      T-Mobile
      (Infobip)      		 10/14/2024
      03:00      		 10/14/2024
      11:00

      Carrier maintenance. Possible intermittent delays delivering SMS/MMS.
      (Sinch) 10/14/2024
      08:00      		 10/14/2024
      10:00

      MMS platform maintenance. Messages will be queued then processed after maintenance is complete. 
      T-Mobile
      (Infobip, Sinch)      		 10/11/2024
      04:00      		 10/11/2024
      10:00

      Carrier maintenance. Possible delayed or failed SMS/MMS Short Code and 10DLC MT/MO traffic.
      (Sinch) 10/11/2024
      21:00      		 10/12/2024
      03:00

      Supplier maintenance. Possible delayed or failed SMS/MMS Short Code and 10DLC MT/MO traffic.
      Verizon
      (Sinch)      		 10/11/2024
      16:00      		 10/11/2024
      23:04

      Delivery issues. Possible Delayed MT's/Missing delivery receipts/Late delivery receipts.
      AT&T, Telcel, Altan, Movistar/Pegaso PCS [Mexico]
      (Infobip)      		 10/10/2024
      21:33      		 10/11/2024
      04:48

      Degraded SMS delivery.
      U.S. Cellular
      (Infobip)      		 10/10/2024
      05:13      		 10/10/2024
      08:33

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Verizon
      (Infobip, Sinch)      		 10/10/2024
      04:00      		 10/10/2024
      07:00

      Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      T-Mobile
      (Infobip)      		 10/10/2024
      04:00      		 10/10/2024
      10:00

      Carrier maintenance. Possible intermittent delays delivering SMS.
      U.S. Cellular
      (Sinch)      		 10/10/2024
      04:30      		 10/10/2024
      10:30

      Carrier maintenance. Possible delayed or failed Short Code MT/MO traffic.
      AT&T
      (Sinch)      		 10/09/2024
      02:00      		 10/09/2024
      09:00

      Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      AT&T, U.S. Cellular
      Bell, Rogers, Telus [Canada]
      Infobip      		 10/08/2024
      19:48      		 10/08/2024
      20:17

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T [Mexico]
      (Infobip, Sinch)      		 10/08/2024
      04:00      		 10/08/2024
      12:00

      Carrier maintenance. Possible intermittent delays delivering SMS.
      Verizon
      (Infobip, Sinch)      		 10/08/2024
      04:00      		 10/08/2024
      08:00

      Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      AT&T [Mexico]
      (Infobip)      		 10/07/2024
      05:00      		 10/07/2024
      10:00

      Carrier maintenance. Possible intermittent delays delivering SMS.
      AT&T Mobility,
      Landline,
      U.S. Cellular,
      (Infobip)       		 10/05/2024
      19:51      		 10/07/2024
      06:06      		 Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      (Sinch) 10/03/2024
      06:00      		 10/03/2024
      11:00      		 Maintenance by MMS provider on their platform. Expect minor delays.
      Interop
      (Infobip)      		 10/02/2024
      15:52      		 10/02/2024
      17:28      		 Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      (Sinch) 10/01/2024
      06:00      		 10/01/2024
      11:00      		 Maintenance by MMS provider on their platform. Expect minor delays.
      Bell [Canada]
      (Sinch)      		 10/01/2024
      05:37      		 10/01/2024
      06:23      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Evolve Cellular [Worldcall Interconnect]
      (Infobip)      		 09/06/2024
      23:07      		 Ongoing, no posted end date

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      From Clearsky, 9/19: "A2P services to Evolve have been interrupted. On 8/16 they performed a network changeover and have encountered technical issues preventing them from being able to receive A2P messaging. They are working to resolve this but expect service interruption for 1-3 months." 
      AT&T
      (Infobip)      		 10/01/2024
      10/02/2024
      02:00

      10/01/2024
      10/02/2024
      09:00

      		 Carrier maintenance. Possible intermittent delays delivering SMS.
      AT&T
      (Sinch)      		 10/01/2024
      10/02/2024
      03:00      		 10/01/2024
      10/02/2024
      09:00      		 Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      Verizon
      (Sinch)      		 09/30/2024
      14:00      		 09/30/2024
      23:50      		 Delivery issues. Delayed MT/MOs, Missing/Late delivery receipts.
      T-Mobile
      (Sinch)      		 09/30/2024
      05:00      		 09/30/2024
      11:00      		 Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      AT&T
      (Infobip)      		 09/30/2024
      02:00      		 09/30/2024
      09:00      		 Carrier maintenance. Possible intermittent delays delivering SMS.
      AT&T
      (Sinch)      		 09/30/2024
      03:00      		 09/30/2024
      09:00      		 Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      T-Mobile
      (Sinch, Infobip)      		 09/30/2024
      05:00      		 09/30/2024
      11:00      		 Carrier maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      AT&T [Mexico]
      (Sinch)      		 09/27/2024
      05:00      		 09/27/2024
      11:00

      Technical maintenance. Possible slow or intermittent delivery. 
      Altan [Mexico]
      (Infobip)      		 09/26/2024
      20:56      		 09/27/2024
      06:40

      Degraded delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T [Mexico]
      (Infobip, Sinch)      		 09/26/2024
      09:15 (Sinch)
      09:46 (Infobip)      		 09/26/2024
      10:21 (Sinch)
      11:01 (Infobip)

      Degraded SMS delivery. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts 
      T-Mobile
      (Infobip)      		 09/26/2024
      08:56      		 09/26/2024
      13:06

      Degraded MMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip, Sinch)      		 09/26/2024
      05:00      		 09/26/2024
      11:00

      Technical maintenance. Possible intermittent delays in processing of MT/MO/DLR messages.
      AT&T
      (Infobip)      		 09/26/2024
      02:00      		 09/26/2024
      09:00

      Technical maintenance. Possible intermittent delays in processing of MT/MO/DLR messages.
      T-Mobile
      (Infobip, Sinch)      		 09/25/2024
      05:00      		 09/25/2024
      13:00

      Technical maintenance. Possible intermittent delays in processing of MT/MO/DLR messages. 
      AT&T [Mexico]
      (Sinch)      		 09/24/2024
      04:00      		 09/24/2024
      12:00

      Technical maintenance. Possible slow or intermittent delivery. 
      T-Mobile
      (Infobip)      		 09/23/2024
      06:00      		 09/23/2024
      12:00

      Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets and processing of MT/MO/DLR messages.
      AT&T, Rogers [Canada]
      (Sinch)      		 09/18/2024
      09:00      		 09/18/2024
      11:00

      Sinch infrastructure enhancement for US and Canadian SMSCs. Possible disruption in message delivery.
      Verizon
      (Infobip, Sinch)      		 09/17/2024
      04:00      		 09/19/2024
      09:00

      Technical maintenance. Possible intermittent delays delivering SMS to handsets.
      AT&T [Mexico]
      (Sinch)      		 09/17/2024
      06:00      		 09/17/2024
      12:00

      Platform maintenance. Possible intermittent delivery issues.
      Verizon, AT&T
      (Sinch)      		 09/07/2024
      00:45      		 09/07/2024
      05:07      		 Degraded MMS delivery. Delayed MMS MT delivery, late delivery receipts.
      T-Mobile
      (Infobip)      		 09/06/2024
      04:00      		 09/06/2024
      10:00      		 Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      Interop
      (Infobip)      		 09/06/2024
      03:12      		 09/06/2024
      05:15

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Dish Wireless
      (Sinch)      		 09/06/2024
      02:02      		 09/06/2024
      04:43

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Telus [Canada]
      (Infobip)      		 09/05/2024
      14:30      		 09/05/2024
      22:00

      Technical maintenance. No impact expected.
      Google Voice
      (Sinch, Infobip)      		 09/05/2024
      13:55      		 09/05/2024
      15:39

      Possible delayed/rejected/failed Short Code MT traffic.
      T-Mobile
      (Infobip)      		 09/05/2024
      03:30      		 09/05/2024
      11:00      		 Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      AT&T, Verizon, US Cellular; Freedom Mobile [Canada, Mexico]
      (Sinch)      		 09/04/2024
      09:00      		 09/04/2024
      12:00

      Maintenance on Sinch US3 site. 
      Possible SMS MT delays toward Freedom Mobile (Canada, Mexico).
      Possible MMS MT delays toward AT&T, Verizon, US Cellular.
      Rogers/Fido [Canada]
      (Sinch)      		 09/03/2024
      12:00      		 09/03/2024
      13:00

      SMPP bind migration. Possible failed/delayed MT messages and delayed delivery receipts.
      (Sinch) 09/02/2024
      08:00      		 09/02/2024
      11:00

      Maintenance on MMS platform. Messages will be queued and will be processed post upgrade. Expect a delay in processing for a maximum of 20 minutes.
      (Sinch) 09/03/2024
      08:00      		 09/03/2024
      10:00

      Maintenance on MMS platform. Messages will be queued and will be processed post upgrade. Expect a delay in processing for a maximum of 20 minutes.
      Sasktel [Canada]
      (Sinch)      		 08/29/2024
      06:18      		 08/30/2024
      06:23      		 Delivery issues. Delayed MT/MOs, Missing/Late delivery receipts.
      T-Mobile
      (Infobip, Sinch)      		 08/30/2024
      03:00      		 08/30/2024
      11:00

      Technical maintenance. Possible intermittent delays delivering SMS to handsets.
      AT&T
      (Infobip)      		 08/29/2024
      02:00      		 08/29/2024
      05:00

      Technical maintenance. Possible delivery degradation with inconsistent delivery times during maintenance window. Messages sent before the migration window which have not received delivery reports once the maintenance starts will show an Expired delivery state. Delivery to handsets will be unaffected. 
      T-Mobile
      (Infobip)      		 08/28/2024
      05:00      		 08/28/2024
      11:00

      Technical maintenance. Possible delays delivering SMS and MMS to handsets.
      ISP Telecom [Canada]
      (Sinch)      		 08/27/2024
      09:00      		 08/27/2024
      09:49

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      (Sinch) 08/26/2024
      08:00      		 08/26/2024
      11:00

      Scheduled maintenance on MMS platform. Messages will be queued and will be processed post upgrade.
      T-Mobile
      (Infobip)      		 08/23/2024
      04:00      		 08/23/2024
      11:00

      Technical maintenance. Possible delays delivering SMS and MMS to handsets.
      Altan [Mexico]
      (Infobip)      		 08/22/2024
      18:15      		 08/23/2024
      04:01

      Delivery degradation. Messages being rejected by carrier at submission.
      (Sinch) 08/20/2024
      02:10      		 08/22/2024
      13:00      		 Intermittent 10DLC provisioning failures for newly created campaigns.
      T-Mobile
      (Infobip)      		 08/22/2024
      05:00      		 08/22/2024
      11:00

      Technical maintenance. Possible delays delivering SMS and MMS to handsets.
      Bell Canada
      (Sinch)      		 08/20/2024
      14:00      		 08/20/2024
      15:30

      Maintenance on Bell and Virgin SMSCs. Possible delayed or failed Short Code MT messages.
      AT&T [Mexico]
      (Sinch)      		 08/19/2024
      23:00      		 08/20/2024
      06:00

      Technical maintenance. Possible intermittent delivery delays or failures.
      Movistar/Pegaso PCS, AT&T/ Nextel & Iusacell [Mexico]
      (Infobip)      		 08/18/2024
      23:27      		 08/19/2024
      05:49

      SMS delivery degradation. Possible irregular delivery with inconsistent delivery times.
      ISP Telecom [Canada]
      (Sinch)      		 08/17/2024
      10:58      		 08/17/2024
      15:51

      Delivery issues. Delayed MT/MOs, Missing/Late delivery receipts.
      AT&T
      (Infobip)      		 08/18/2024
      00:00      		 08/25/2024
      00:00

      No short code provisioning during the week shown due to platform migrations within the MNO.
      T-Mobile
      (Infobip)      		 08/16/2024
      01:00      		 08/16/2024
      12:00

      Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets. 
      Bell Canada
      (Sinch)      		 08/15/2024
      12:00      		 08/15/2024
      13:30

      Maintenance on Bell and Virgin SMSCs. Possible delayed or failed Short Code MT messages.
      T-Mobile
      (Sinch)      		 08/14/2024
      05:00      		 08/14/2024
      12:00

      Technical maintenance. Possible delayed or failed Short Code and 10DLC MT/MO MMS traffic.
      ClearSky/
      Inteliquent/
      Onvoy
      (Infobip)      		 08/13/2024
      19:26      		 08/13/2024
      22:00

      Degraded delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Sinch)      		 08/13/2024
      05:00      		 08/13/2024
      12:00

      Technical maintenance. Possible delayed or failed Short Code and 10DLC MT/MO MMS traffic.
      AT&T [Mexico]
      (Sinch)      		 08/10/2024
      14:38      		 08/10/2024
      15:18

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts 
      Multiple Networks [Canada]
      (Infobip)      		 08/10/2024
      02:56      		 08/10/2024
      05:57

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      (Sinch) 08/09/2024
      13:29      		 08/09/2024
      19:25

      Issue with Sinch MMS platform. Possible Delayed MTs/Delayed MOs/Missing delivery receipts/Late delivery receipts.
      Bell Mobility [Canada]
      (Sinch)      		 08/07/2024
      14:14      		 08/08/2024
      15:34

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      (Sinch) 08/08/2024
      03:00      		 08/08/2024
      10:00

      10DLC provider maintenance. Possible SMS and MMS delayed or failed 10DLC MT/MO traffic towards the United States and Canada. 
      T-Mobile
      (Infobip)      		 08/07/2024
      05:00      		 08/07/2024
      11:00

      Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      (Sinch) 08/07/2024
      09:00      		 08/07/2024
      11:00

      Maintenance/migration of Sinch Digital Interconnect Tier 1 US connections. Possible delay in MT traffic over Sinch-SDI connections for Tier 1 carriers and delayed DR's/loss of DR's.
      AT&T Mexico, Nextel & Iusacell
      (Infobip)      		 08/06/2024
      23:56      		 08/07/2024
      04:14

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      (Sinch) 08/06/2024
      03:00      		 08/06/2024
      10:00

      10DLC provider maintenance. Possible SMS and MMS delayed or failed 10DLC MT/MO traffic towards the United States and Canada. 
      (Sinch) 08/06/2024
      09:00      		 08/06/2024
      11:00

      Maintenance on 10DLC RouteBack Connections. Possible delay in MT traffic and delayed DR's/loss of DR's.
      US Cellular
      (Sinch)      		 08/05/2024
      15:50      		 08/05/2024
      22:42

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      T-Mobile
      (Infobip)      		 08/05/2024
      01:00      		 08/05/2024
      11:00

      Technical maintenance. Possible intermittent delays with SMS and MMS delivery to handsets.
      (Sinch) 08/01/2024
      09:00      		 08/01/2024
      11:00

      Maintenance on our Verizon Supplier 10DLC Connections. Possible delay in Verizon 10DLC MT traffic and delayed DR's/loss of DR's.
      Videotron [Canada]
      (Sinch)      		 08/01/2024
      04:40      		 08/01/2024
      10:02

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Multiple Networks
      (Infobip)      		 07/31/2024
      13:37      		 08/01/2024
      08:31

      Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Verizon
      (Infobip)      		 07/30/2024
      04:00      		 08/02/2024
      10:00

      Technical maintenance. Possible intermittent delays with MMS delivery to handsets.
      Fido, Rogers Wireless [Canada]
      (Sinch)      		 07/28/2024
      02:32      		 07/28/2024
      11:13      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Multiple Carriers [US]
      (Sinch)      		 07/26/2024
      23:04      		 07/27/2024
      06:15      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Multiple Networks [US]
      (Infobip)      		 07/26/2024
      15:00      		 07/26/2024
      16:30      		 Degraded MMS delivery. Possible irregular delivery with inconsistent delivery times.
      Movistar/Pegaso PCS [Mexico]
      (Infobip)      		 07/25/2024
      11:36      		 07/26/2024
      05:17      		 Degraded SMS delivery; irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 07/26/2024
      05:00      		 07/26/2024
      11:00      		 Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      (Sinch)
      [Canada]      		 07/26/2024
      05:00      		 07/26/2024
      07:00

      Maintenance of CA long code supplier connections. Possible delay in MT traffic and delayed DR's/loss of DR's.
      (Sinch) 07/25/2024
      08:00      		 07/25/2024
      10:00

      Maintenance of MMSC carrier connections. MMS MT/DLR/MO will be queued for a brief period of 5-10 minutes during this window. 
      AT&T
      (Sinch)      		 07/25/2024
      18:00      		 07/26/2024
      00:00

      Technical maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic.
      Clear Sky
      (Infobip)      		 07/23/2024
      21:51      		 07/24/2024
      15:48      		 Degradation of SMS delivery toward Clear Sky network circles.
      Verizon
      (Infobip)      		 07/23/2024
      07:25      		 07/23/2024
      21:21      		 MMS delivery degradation. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Sinch)      		 07/23/2024
      15:00      		 07/23/2024
      18:18      		 Delivery issues; intermittent MT delays and delivery receipts. Related to a backend change by T-Mobile performed earlier on 07/23.
      AT&T Mexico [Nextel/Iusacell]
      (Infobip)      		 07/20/2024
      07:14      		 07/23/2024
      06:35

      SMS delivery degradation. Possible irregular delivery with inconsistent delivery times.
      Sasktel [Canada]
      (Sinch)      		 07/23/2024
      03:00      		 07/23/2024
      06:00

      Migration of supplier connections. Possible delay in MT traffic and delayed DR's /loss of DR's during the change.
      T-Mobile
      (Infobip)      		 07/23/2024
      03:00      		 07/23/2024
      11:00

      Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets.  
      Wind Mobile [Canada]
      (Sinch)      		 07/22/2024
      05:30      		 07/22/2024
      08:30

      Maintenance on supplier connections. Possible delay in MT traffic and delayed DR's /loss of DR's during the change. 
      ClearSky
      (Infobip)      		 07/21/2024
      06:13      		 07/21/2024
      08:17      		 Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      ISP Telecom [Canada]
      (Sinch)      		 07/21/2024
      05:29      		 07/21/2024
      07:05      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky
      (Infobip)      		 07/19/2024
      02:06      		 07/19/2024
      15:47      		 Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Movistar/Pegaso PCS [Mexico] 
      (Infobip)      		 07/19/2024
      14:12      		 07/19/2024
      15:35      		 Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T Mexico
      (Infobip)      		 07/18/2024
      22:25      		 07/19/2024
      14:10      		 Degraded SMS delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T Mexico [Nextel & Iusacell]
      (Infobip)      		 07/19/2024
      00:01      		 07/19/2024
      06:00

      Technical maintenance. Possible intermittent delays with SMS delivery to and from handsets.
      AT&T Mexico/Nextel/
      Iusacell [Mexico]
      (Infobip)      		 07/18/2024
      13:39      		 07/18/2024
      18:41

      Degradation in SMS delivery.
      All Carriers
      (Sinch)      		 07/18/2024
      13:34      		 07/18/2024
      18:30

      Delivery receipt degradation. Missing and late delivery receipts.
      ClearSky/ISP Telecom
      (Infobip)      		 07/17/2024
      20:11      		 07/18/2024
      19:37

      Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times. 
      Movistar/Pegaso PCS] 
      (Infobip)      		 07/18/2024
      13:39      		 07/18/2024
      18:41

      Degradation in SMS delivery.
      ISP Telecom [Canada]
      (Sinch)      		 07/17/2024
      16:05      		 07/18/2024

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      AT&T
      (Infobip)      		 07/18/2024
      03:00      		 07/18/2024
      11:00

      Technical maintenance. Possible intermittent delays with SMS and MMS delivery to and from handsets.
      AT&T
      (Sinch)      		 07/18/2024
      04:00      		 07/18/2024
      11:00

      Technical maintenance. Possible intermittent delays with SMS delivery to and from handsets.
      All Carriers
      (Sinch)      		 07/17/2024
      17:00      		 07/17/2024
      21:14

      Delivery receipt degradation towards the United States. Missing/late delivery receipts.
      AT&T
      (Infobip)      		 07/17/2024
      03:00      		 07/17/2024
      11:00

      Technical maintenance. Possible intermittent delays with SMS and MMS delivery to and from handsets.
      AT&T
      (Sinch)      		 07/17/2024
      04:00      		 07/17/2024
      11:00

      Technical maintenance. Possible intermittent delays with SMS delivery to and from handsets.
      AT&T
      (Sinch)      		 07/17/2024
      06:30      		 07/17/2024
      09:00

      Technical maintenance. Possible intermittent delays with SMS delivery to and from handsets.
      ISP Telecom [Canada]
      (Sinch)      		 07/16/2024
      10:55      		 07/16/2024
      14:29      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ISP Telecom [Canada]
      (Sinch)      		 07/15/2024
      19:23      		 07/15/2024
      22:37      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      All Carriers [Canada]
      (Sinch)      		 07/16/2024
      05:30      		 07/16/2024
      08:30

      Migration of US long code supplier connections to new sites. Possible delays in MT traffic and delayed DR's /loss of DR's during the change.  
      ClearSky/Altice
      (Infobip)      		 07/15/2024
      21:01      		 07/15/2024
      22:19      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 07/15/2024
      03:00      		 07/15/2024
      11:00      		 Technical maintenance. Possible intermittent delays with SMS and MMS delivery to handsets.
      All Carriers [US]
      (Sinch)      		 07/15/2024
      05:30      		 07/15/2024
      08:30

      Migration of US long code supplier connections to new sites. Possible delays in MT traffic and delayed DR's /loss of DR's during the change.  
      Izzi [Mexico]
      (Sinch)      		 07/13/2024
      02:33      		 07/13/2024
      04:10      		 Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ISP Telecom [Canada]
      (Sinch)      		 07/12/2024
      12:28      		 07/12/2024
      17:13

      		 Delivery issues. Possible Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky: Appalachian Wireless [East Kentucky Network]
      (Infobip)      		 07/12/2024
      05:11      		 07/12/2024
      09:27      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      AT&T
      (Sinch)      		 07/12/2024
      04:00      		 07/12/2024
      09:00      		 Technical maintenance. Possible intermittent delays with SMS delivery to and from handsets.
      T-Mobile
      (Infobip)      		 07/12/2024
      04:00      		 07/12/2024
      10:00      		 Technical maintenance. Possible intermittent delays with SMS and MMS delivery to handsets.
      Verizon
      (Sinch)      		 07/11/2024
      14:53      		 07/11/2024
      15:27      		 Delivery issues. Possible delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. 
      AT&T
      (Infobip)      		 07/11/2024
      03:00      		 07/11/2024
      10:00

      Technical maintenance. Possible intermittent delays with SMS and MMS delivery to and from handsets.
      T-Mobile
      (Infobip)      		 07/09/2024
      15:00      		 07/09/2024
      16:15

      Temporary MMS delivery degradation. Irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 07/09/2024
      03:00      		 07/09/2024
      11:00

      Technical maintenance. Possible intermittent delays with SMS and MMS delivery to and from handsets.
      AT&T
      (Sinch)      		 07/09/2024
      06:00      		 07/09/2024
      10:00

      Technical maintenance. Possible intermittent delays with SMS and MMS delivery to and from handsets.
      T-Mobile
      (Infobip)      		 07/08/2024
      01:00      		 07/08/2024
      11:00

      Technical maintenance. intermittent delays delivering SMS and MMS to handsets.
      AT&T
      (Sinch)      		 07/03/2024
      05:02      		 07/03/2024
      08:10

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      T-Mobile
      (Infobip)      		 07/03/2024
      03:00      		 07/03/2024
      11:00

      Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets.
      Multiple Carriers [Canada]
      (Infobip)      		 07/03/2024
      04:00      		 07/03/2024
      09:00

      Technical maintenance. Possible SMS MO and MT delays or rejections.
      Impacted networks:
      Eastlink Wireless (NNC: 302270)
      Rogers Wireless (NNC: 302720)
      Videotron (NNC: 302500)
      SaskTel Mobility (NNC: 302680)
      Rogers Wireless - Fido (NNC: 302370)
      Bell Mobility (NNC: 302610)
      Telus Mobility (NNC: 302220)
      Xplornet Mobile (NNC: 302130)
      Freedom Mobile (NNC: 302490)
      Execulink Telecom (NNC: 302340)
      Fibernetics Corporation (NNC: 302140)
      SSi Micro (NNC: 302480)
      Bell Mobility - Virgin Mobile (NNC: 302611)
      Bell [Canada]
      (Sinch)      		 06/28/2024
      11:00      		 06/28/2024
      15:00      		 Delivery issues with MOs. 
      Movistar/Pegaso PCS [Mexico]
      (Infobip)      		 06/27/2024
      21:32      		 06/28/2024
      16:05      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Telefonica [Mexico]
      (Sinch)      		 06/27/2024
      18:34      		 06/28/2024
      00:56

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Movistar [Pegaso PCS][Mexico]
      (Infobip)      		 06/27/2024
      09:13      		 06/27/2024
      12:22

      Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Any Carrier
      (Sinch)      		 06/27/2024
      02:00      		 06/27/2024
      12:00

      Technical maintenance. Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards the United States and Canada. 
      Any Carrier
      (Sinch)      		 06/27/2024
      03:00      		 06/27/2024
      10:00

      Technical maintenance. Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards the United States and Canada. 
      T-Mobile
      (Infobip)      		 06/27/2024
      03:00      		 06/27/2024
      11:00

      Technical maintenance. Possible intermittent delays with MMS delivery to handsets.
      T-Mobile
      (Sinch)      		 06/27/2024
      03:00      		 06/27/2024
      11:00

      Technical maintenance. Possible MT, DLR and MO delays or failures for US Short Code and 10DLC.
      Interop: Dish Wireless
      (Infobip)      		 06/26/2024
      22:06      		 06/26/2024
      22:34      		 Degradation in MMS delivery. Possible irregular delivery with inconsistent delivery times.
      DISH Wireless
      (Sinch)      		 06/25/2024
      06:40      		 06/25/2024
      08:16      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Any Carrier
      (Sinch)      		 06/25/2024
      03:00      		 06/25/2024
      10:00

      Technical maintenance. Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards the United States and Canada. 

      Canada - Multiple networks 
      (Infobip)

      		 06/25/2024 04:00  06/25/2024 09:00

      Impacted networks:
      Eastlink Wireless (NNC: 302270)
      Rogers Wireless (NNC: 302720)
      Videotron (NNC: 302500)
      SaskTel Mobility (NNC: 302680)
      Rogers Wireless - Fido (NNC: 302370)
      Bell Mobility (NNC: 302610)
      Telus Mobility (NNC: 302220)
      Xplornet Mobile (NNC: 302130)
      Freedom Mobile (NNC: 302490)
      Execulink Telecom (NNC: 302340)
      Fibernetics Corporation (NNC: 302140)
      SSi Micro (NNC: 302480)
      Bell Mobility - Virgin Mobile (NNC: 302611)

      During the maintenance window, there could be intermittent delays delivering SMS to handsets.
      Verizon
      (Infobip)      		 06/25/2024
      04:00      		 06/27/2024
      04:00

      Technical maintenance. Possible intermittent delays with SMS delivery to handsets.
      Verizon
      (Infobip)      		 06/25/2024
      04:00      		 06/27/2024
      04:00

      Technical maintenance. Possible intermittent delays with SMS delivery to handsets.
      Movistar/Pegaso PCS [Mexico]
      (Infobip)      		 06/22/2024
      18:53      		 06/23/2024
      20:30      		 SMS delivery degradation. Irregular delivery with inconsistent delivery times.

      Verizon Wireless 
      (Infobip)

      06/20/2024 13:07

      		 6/20/2024 13:20

      Temporary SMS delivery degradation causing irregular delivery with inconsistent delivery times while sending to this network within time window provided.

      T-Mobile 

      (Infobip)

      		 06/20/2024 06:05 6/20/2024 11:00

      Planned Maintenance where there could be intermittent delays delivering SMS and MMS to handsets.
      Any Carrier
      (Sinch)      		 06/21/2024
      03:00      		 06/21/2024
      10:00

      Technical maintenance. Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States. 
      AT&T
      (Sinch)      		 05/07/2024
      13:00

      06/21/2024
      19:18

      Clients using the US Short code product may experience delayed/missing MMS MOs from AT&T.
      Verizon
      (Infobip)      		 06/19/2024
      04:00      		 06/19/2024
      10:00

      Technical maintenance. Possible intermittent delays with MMS delivery to handsets.
      T-Mobile
      (Infobip)      		 06/19/2024
      04:00      		 06/19/2024
      10:00

      Planned technical maintenance. Possible intermittent delays with SMS and MMS delivery to handsets.

      Mexico-Telefonica MX 
      (Sinch)

      06/19/2024
      10:50 

      		 06/19/2024 15:35

      Delivery Issues: Delayed outbound and inbound messages, sissing delivery receipts as well as late delivery receipts.

      Mexico - Movistar (Pegaso PCS)
      (Infobip)

      06/19/2024 13:18 

      06/19/2024 17:05 

      Degradation in SMS delivery causing irregular delivery with inconsistent delivery times while sending towards the specified network.

      Mexico - Izzi 
      (Sinch)

      		 06/18/2024 16:28 06/18/2024
      17:05

      Delivery issues with Mexico-Izzi. Delayed outbound and inbound messages, sissing delivery receipts as well as late delivery receipts 
      Any Carrier
      (Sinch)      		 06/18/2024
      01:00      		 06/18/2024
      08:00

      Technical maintenance. Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States. 
      Any Carrier
      (Sinch)      		 06/18/2024
      04:00      		 06/18/2024
      10:00

      Technical maintenance. Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States. 
      Any Carrier
      (Sinch)      		 06/18/2024
      08:00      		 06/18/2024
      09:00

      Technical maintenance. MMS US, CA, PR, AU Customers. Messages will be queued for ~15 seconds and will process following a restart of the application. 
      Any Carrier
      (Sinch)      		 06/19/2024
      03:00      		 06/19/2024
      10:00

      Technical maintenance. Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States. 
      Any Carrier
      (Sinch)      		 06/19/2024
      13:00      		 06/20/2024
      20:00

      Technical maintenance. Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States. 
      Verizon
      (Infobip)      		 06/17/2024
      04:00      		 06/17/2024
      10:00

      Technical maintenance. Possible intermittent delays with MMS delivery to handsets.
      T-Mobile
      (Sinch)      		 06/17/2024 06/17/2024

      Technical maintenance. Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic. 
      Any Carrier
      (Sinch)      		 06/17/2024
      08:00      		 06/17/2024
      10:30

      Maintenance on the MMS platform; US, CA, PR, AU will be affected. Incoming MMS MT messages will be queued during restart of application for ~5 minutes. MO, DLRs will be rejected for < 01 minute. The carrier should retry delivery upon server availability.
      Any Carrier
      (Sinch)      		 06/13/2024
      04:00      		 06/13/2024
      11:00

      Technical maintenance. Clients may experience delayed or failed MMS 10DLC MT/MO traffic.
      T-Mobile
      (Infobip)      		 06/13/2024
      05:00      		 06/13/2024
      11:00

      Technical maintenance. Possible intermittent delays with SMS delivery to handsets.
      US Cellular
      (Sinch)      		 06/13/2024
      05:30      		 06/13/2024
      11:30

      Technical maintenance. Clients may experience delayed or failed SMS/MMS Short Code and 10DLC MT/MO traffic.
      Multiple Carriers
      (Infobip)      		 06/12/2024
      06:00      		 06/14/2024
      22:00

      Technical maintenance. No impact expected, but possible delivery delays.
      IC Mobile [Canada]
      (Infobip)      		 06/12/2024
      04:00      		 06/12/2024
      07:00

      Technical maintenance. Possible MO/MT delays and intermittent delays delivering SMS to handsets.
      AT&T
      (Infobip)      		 06/11/2024
      10:00      		 06/11/2024
      17:15

      Degradation in MMS delivery. Possible irregular delivery with inconsistent delivery times.
      ClearSky: Appalachian Wireless [East Kentucky Network]
      (Infobip)      		 06/11/2024
      03:14      		 06/12/2024
      22:32

      Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 06/10/2024
      05:00      		 06/10/2024
      11:00

      Technical maintenance. Possible intermittent delays delivering MMS to handsets.
      Izzy [Mexico]
      (Sinch)      		 06/10/2024
      03:05      		 6/10/2024
      04:09

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky/Altice
      (Infobip)      		 06/07/2024
      17:04      		 06/07/2024
      20:41

      Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Any Carrier
      (Infobip)      		 06/06/2024
      11:03

      06/06/2024
      11:32

      Message processing service issues. Possible delayed processing of inbound messages.
      Bell Canada
      (Sinch)      		 06/06/2024
      05:00

      06/06/2024
      10:00

      Technical maintenance. Clients may experience delayed or failed SMS/MMS Short Code, Toll Free and 10DLC MT/MO traffic.
      T-Mobile
      (Infobip)      		 06/05/2024
      16:12

      06/05/2024
      17:59

      Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Sinch)      		 06/05/2024
      14:59

      06/05/2024
      18:26

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Telcel [Mexico]
      (Sinch)      		 06/05/2024
      04:33

      06/05/2024
      04:55

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Rogers, Fido, Telus [Canada]
      (Infobip)      		 06/04/2024
      18:50

      06/04/2024
      20:09

      Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      Verizon
      (Infobip)      		 06/04/2024
      05:00      		 06/04/2024
      09:00

      Technical maintenance. Will impact 10DLC only.
      Telefonica Mexico
      (Sinch)      		 06/03/2024
      18:46      		 06/03/2024
      20:25      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky: Inteliquent/
      Onvoy
      (Infobip)      		 06/02/2024
      20:15      		 06/03/2024
      17:12      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 06/03/2024
      05:00      		 06/03/2024
      11:00

      Technical maintenance. Possible intermittent delays delivering MMS to handsets.  
      T-Mobile
      (Infobip)      		 05/30/2024
      03:00      		 05/30/2024
      11:00

      Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets.  
      T-Mobile
      (Infobip)      		 05/29/2024
      20:39      		 06/03/2024
      19:53      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      ISP Telecom [Canada]
      (Sinch)      		 05/29/2024
      12:20      		 05/29/2024
      15:11

      Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      T-Mobile
      (Sinch)      		 05/29/2024
      02:00      		 05/29/2024
      09:00

      Technical maintenance. Possible delayed or failed Short Code and 10DLC MT/MO traffic toward T-Mobile (US).
      Multiple Carriers
      (Sinch)      		 05/29/2024
      00:45      		 05/29/2024
      01:35

      Delivery issues towards US - DISH Wireless - General Communication - C Spire - Cellcom. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Izzi [Mexico]
      (Sinch)      		 05/27/2024
      18:13      		 05/27/2024
      19:23

      Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky: Appalachian Wireless [East Ky. Network]
      (Infobip)      		 05/24/2024
      16:04      		 05/27/2024
      20:53      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 05/24/2024
      19:17      		 05/26/2024
      01:53      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 05/24/2024
      05:00      		 05/24/2024
      12:00      		 Technical maintenance. Possible intermittent delays delivering SMS/MMS to handsets.
      Telus [Canada]
      (Infobip)      		 05/22/2024
      21:01      		 05/24/2024
      08:04      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      ISP Telecom [Canada]
      (Sinch)      		 05/22/2024
      06:30      		 05/22/2024
      13:42      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky: ISP Telecom
      (Infobip)      		 05/22/2024
      12:41      		 05/24/2024
      08:25      		 Degradation in SMS delivery. Possible irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip & Sinch)      		 05/22/2024
      05:00      		 05/22/2024
      11:00

      Technical maintenance. Possible intermittent delays with MMS delivery to handsets; possible delayed or failed Short Code and 10DLC MT/MO traffic toward T-Mobile (US).
      Izzi [Mexico]
      (Sinch)      		 05/18/2024
      19:35      		 05/18/2024
      22:15

      Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      (Infobip) 05/20/2024
      02:48      		 05/20/2024
      05:10      		 MO issues at the US data center. Delivery delays possible.
      T-Mobile
      (Infobip)      		 05/17/2024
      05:00      		 05/17/2024
      12:00      		 Technical maintenance. Possible intermittent delays delivering SMS to handsets.
      T-Mobile
      (Not aggregator-specific)      		 05/16/2024
      Time unknown      		 Unknown

      Outbound MMS delivery degradation. Irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 05/16/2024
      07:20      		 05/16/2024
      08:30      		 Delivery degradation. Irregular delivery with inconsistent delivery times.
      (Infobip) 05/16/2024
      03:00      		 05/16/2024
      07:00      		 Technical maintenance. Possible intermittent delays delivering SMS/MMS to handsets.
      Verizon
      (Infobip)      		 05/16/2024
      04:00      		 05/16/2024
      09:00      		 Technical maintenance.
      AT&T Mexico
      (Sinch)      		 05/15/2024
      06:00      		 05/15/2024
      12:00      		 Technical maintenance. Possible intermittent delays delivering SMS/MMS to handsets.
      T-Mobile
      (Infobip)      		 05/15/2024
      03:00      		 05/15/2024
      11:00      		 Technical maintenance. Possible intermittent delays delivering SMS to handsets.
      US Cellular
      (Infobip)      		 05/14/2024
      05:44      		 05/14/2024
      10:43      		 Delivery degradation. Irregular delivery with inconsistent delivery times.
      T-Mobile
      (Sinch)      		 05/14/2024
      05:00      		 05/14/2024
      06:00      		 Delayed or failed Short Code and 10DLC MT/MO traffic. 
      US Cellular
      (Sinch)      		 05/13/2024
      04:30      		 05/13/2024
      10:30      		 Technical maintenance. Possible delayed MT/MO/DR.
      US Cellular
      (Sinch)      		 05/13/2024
      11:25      		 05/13/2024
      17:41      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      (Infobip) 05/13/2024
      08:50      		 05/13/2024
      10:12      		 Traffic processing issues at the global processing center (Germany). You may experience a delay in SMS traffic processing, while messages with small validity period can expire.
      US Cellular
      (Sinch)      		 05/13/2024
      04:30      		 05/13/2024
      10:30      		 Technical maintenance. Possible delayed MT/MO/DR.
      Interop: Dish Wireless
      (Infobip)      		 05/10/2024
      17:53      		 05/10/2024
      21:09      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T
      (Infobip)      		 05/09/2024
      07:49      		 05/09/2024
      13:44      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T
      (Sinch)      		 05/09/2024
      06:48      		 05/09/2024
      11:11      		 Delivery issues. Missing delivery receipts/Late delivery receipts. MT delivery is unaffected.
      T-Mobile
      (Infobip)      		 05/09/2024
      05:00      		 05/09/2024
      09:00      		 Technical maintenance. Possible delays in message delivery.
      ClearSky: Intelliquent [Onvoy]
      (Infobip)      		 05/08/2024
      14:10      		 05/08/2024
      15:05      		 Temporary delivery degradation. Irregular delivery with inconsistent delivery times.
      (Sinch) 05/07/2024
      07:00      		 05/07/2024
      11:00      		 Maintenance on CA1 site. No traffic impact expected.
      AT&T Mexico: Nextel & Iusacell (Infobip)  05/07/2024
      05:00      		 05/07/2024
      11:00      		 Technical maintenance. Possible intermittent delays delivering SMS and MMS to handsets during maintenance window.
      T-Mobile
      (Infobip)      		 05/06/2024
      04:00      		 05/06/2024
      10:00      		 Possible intermittent delays delivering SMS and MMS to handsets during maintenance window.
      (Sinch) 05/06/2024
      07:00      		 05/06/2024
      11:00      		 Maintenance on US3 site. No traffic impact expected.
      (Infobip) 05/05/2024
      13:18      		 05/05/2024
      17:45      		 Issues with Delivery Report service at NY2 data center. Possible delays in receiving Delivery Reports.
      (Sinch) 05/02/2024
      07:00      		 05/02/2024
      11:00      		 Maintenance on US7 site. No traffic impact expected.
      Verizon
      (Infobip)      		 05/02/2024
      03:15      		 05/02/2024
      04:55      		 Temporary 10DLC SMS delivery degradation. Irregular delivery with inconsistent delivery times while sending towards the specified network.
      AT&T
      (Sinch)      		 05/01/2024
      21:21      		 05/01/2024
      22:24      		 Delivery issues with a subset of 10DLC. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      (Sinch) 04/30/2024
      19:01      		 04/30/2024
      20:00      		 Delivery issues toward the United States. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      (Sinch) 04/30/2024
      07:00      		 04/30/2024
      11:00      		 Maintenance on US1 site. No traffic impact expected.
      (Sinch) 04/29/2024
      07:00      		 04/29/2024
      11:00      		 Maintenance on CA2 site. No traffic impact expected.

      T-Mobile Planned Maintenance

      04/29/2024 07:00

       04/29/2024 11:00

      Delivery degradation with inconsistent delivery times during maintenance window 

      Verizon

      04/26/2024 13:46

      04/26/2024 15:08

      Brief delivery degradation.

      AT&T Mexico: Nextel & Iusacell (Infobip) 

      04/23/2024 05:00

      04/23/2024 12:00 

      Technical maintenance. 

      Verizon
      (Infobip)

      4/20/2024
      19:00

      4/20/24
      19:30

      		 Temporary delivery degradation towards Verizon Wireless .

      ClearSky
      (Infobip)

      4/20/2024
      12:12

      04/21/2024
      13:19

      		 Degradation in SMS delivery; irregular delivery with inconsistent delivery times while sending towards the specified network.
      (Sinch) 04/18/2024
      08:00      		 04/18/2024
      09:00      		 MMS platform maintenance. Messages will be rejected during restart of application for ~30 seconds at API end.
      (Sinch) 04/18/2024
      02:00      		 04/18/2024
      05:00      		 Scheduled maintenance on network hub UK5. Expecting a ~10-minute period where clients may experience connectivity disruptions. Clients are recommended to connect to their alternate site for the duration of this maintenance. 
      AT&T
      (Sinch)      		 04/17/2024
      15:59      		 04/17/2024
      17:23       		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. 
      Altan [Mexico]
      (Infobip)      		 04/09/2024
      22:37      		 04/12/2024
      15:05      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      (Infobip) 04/12/2024
      11:16      		 04/12/2024
      12:30      		 Problems in termination of SMS traffic towards certain carriers. Core SMS platform is unaffected by this issue and the majority of traffic has been re-routed to alternative solutions. A portion of traffic may experience degraded delivery.
      T-Mobile
      (Infobip)      		 04/12/2024
      03:00      		 04/12/2024
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      T-Mobile, MetroPCS
      (Infobip)      		 04/10/2024
      20:05      		 04/10/2024
      20:40      		 Irregular delivery with inconsistent delivery times while sending towards the specified network.
      Telcel [Mexico]

      		 04/10/2024
      04:00      		 04/10/2024
      06:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T
      (Infobip)      		 04/08/2024
      18:00      		 04/08/2024
      19:40      		 Issues with delivery reports. Delivery of messages was not affected.
      (Sinch) 04/08/2024
      13:30      		 04/08/2024
      15:44      		 Building queues for MMS MO traffic on the MMS platform, which may result in a delay for customers to receive their MO traffic.
      SkyMobile [UK]
      (Sinch)      		 04/08/2024
      10:40      		 04/08/2024
      12:10      		 Delivery degradation. 
      Lycamobile [Germany]
      (Sinch)      		 04/07/2024
      09:29      		 04/07/2024
      14:43      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Freedom Mobile, Sasktel
      (Sinch)      		 04/05/2024
      07:07      		 04/05/2024
      08:13      		 Delivery issues. Failed or delayed MT/MO/DRs.
      AT&T
      (Sinch)      		 04/04/2024
      16:00      		 04/04/2024
      21:40      		 Issues with delivery reports for a subset of short codes. Clients may experience missing delivery receipts/Late delivery receipts.
      T-Mobile
      (Infobip)      		 04/03/2024
      01:30      		 04/03/2024
      11:30      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Altan [Mexico]
      (Infobip)      		 04/02/2024
      23:36      		 04/05/2024
      15:12      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T
      (Sinch)      		 04/01/2024
      05:00      		 04/01/2024
      10:00      		 AT&T has informed Kaleyra that they will be performing maintenance to direct short code traffic to their new API on the date informed in this notification. Message latency may be experienced. Possible MO loss for less than 15 minutes may be experienced.
      AT&T
      (Sinch)      		 03/29/2024
      03:00      		 03/29/2024
      11:00      		 External maintenance. Delayed or failed Short Code and 10DLC MT/MO traffic. 
      AT&T
      (Sinch)      		 03/28/2024 
      03:00      		 03/28/2024 
      11:00      		 External maintenance. Delayed or failed Short Code and 10DLC MT/MO traffic. 
      Telcel [Mexico]
      (Infobip)      		 03/26/2024
      04:00      		 03/26/2024
      06:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Verizon
      (Infobip)      		 03/26/2024
      04:00      		 03/29/2024
      10:00      		 Technical maintenance. No expected impact; Short Code senders may experience delivery degradation with inconsistent delivery times.
      Telus [Canada]
      (Infobip, Sinch)      		 03/26/2024
      05:00      		 03/26/2024
      08:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. Delayed or failed MT/MO traffic. 
      Sinch 03/26/2024
      06:00      		 03/26/2024
      12:00      		 Maintenance by external supplier. Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.
      Sinch 03/26/2024
      08:00      		 03/26/2024
      09:00      		 Maintenance on platform MMS functions. No downtime expected. 
      AT&T
      (Sinch)      		 03/27/2024
      03:00      		 03/27/2024
      11:00      		 External maintenance. Delayed or failed Short Code MT/MO traffic. 
      AT&T
      (Infobip)      		 03/25/2024
      05:00      		 03/25/2024
      08:00      		 Delivery degradation with inconsistent delivery times during maintenance window. Messages sent before the migration window and have not received delivery report once maintenance starts will get an Expired delivery state. Delivery to handset will be unaffected.
      AT&T
      (Sinch)      		 03/25/2024
      03:00      		 03/26/2024
      11:00      		 External maintenance. Delayed or failed Short Code MT/MO traffic.  
      AT&T [Mexico]
      (Infobip)      		 03/23/2024
      06:00      		 03/23/2024
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T
      (Infobip)      		 03/21/2024
      11:55      		 03/21/2024
      12:25      		 Temporary delivery degradation. irregular delivery with inconsistent delivery times.
      Sinch 03/21/2024
      07:00      		 03/21/2024
      11:00      		 SMSC software upgrade at US3 site. No traffic impact expected.
      Sinch 03/19/2024
      07:00      		 03/19/2024
      11:00      		 SMSC software upgrade at US1 site. No traffic impact expected.
      Sinch 03/18/2024
      07:00      		 03/18/2024
      11:00      		 SMSC software upgrade at CA2 site. No traffic impact expected.
      AT&T Mexico
      (Infobip)      		 03/17/2024
      21:05      		 03/18/2024
      16:58      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T Mexico
      (Sinch)      		 03/17/2024
      20:30      		 03/18/2024
      01:55      		 General delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Telefonica MX [Mexico]
      (Sinch)      		 03/15/2024
      15:56      		 03/16/2024
      01:29      		  Delayed or failed MTs & MOs.
      3UK, Lycamobile [UK only]
      (Sinch)      		 03/01/2024
      00:00      		 03/14/2024
      10:12      		 Unspecified delivery issues toward subscribers. Sinch has implemented a temporary workaround that should solve the issue while the network operators are working on a permanent fix.
      ClearSky [multiple regionals]
      (Infobip)      		 03/14/2024
      09:13      		 03/14/2024
      10:08      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      Interop: C Spire Wireless [Cellular South]
      (Infobip)      		 03/14/2024
      05:00      		 03/14/2024
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      All U.S. Carriers
      (Sinch)      		 03/13/2024
      20:00      		 03/14/2024
      00:04      		 General delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Sinch 03/13/2024
      08:00      		 03/13/2024
      09:00      		 Maintenance on MMS platform. US customers using MM4 will see messages queued for 15 seconds and processed post-platform restart.
      Virgin Mobile Canada
      (Sinch)      		 03/13/2024
      07:00      		 03/13/2024
      09:00      		 Site migration. Maintenance on connections to Virgin Mobile Canada. 
      T-Mobile
      (Infobip)      		 03/11/2024
      01:00      		 03/11/2024
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Movistar/Pegaso PCS [Mexico]
      (Infobip)      		 03/08/2024
      14:36      		 03/08/2024
      18:53      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      US Cellular
      (Infobip)      		 03/07/2024
      05:30      		 03/07/2024
      06:30      		 Delivery degradation. Irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 03/07/2024
      02:00      		 03/07/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      iconnectiv 03/07/2024
      01:00      		 03/07/2024
      03:00      		 Planned maintenance activity to the TruNumber Routing Query Service production site in New Jersey. Due to built-in redundancy no downtime of the system is expected.
      Verizon, AT&T
      (Infobip)      		 03/06/2024
      07:20      		 03/06/2024
      08:20      		 Irregular delivery with inconsistent delivery times.
      US Cellular
      (Sinch)      		 03/01/2024
      08:51      		 03/01/2024
      09:10      		 Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky: Intelliquent [Onvoy]
      (Infobip)      		 02/27/2024
      21:00      		 02/28/2024
      01:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      T-Mobile
      (Infobip)      		 02/28/2024
      07:30      		 02/28/2024
      13:30      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Freedom Mobile [Canada]
      (ICFNext)      		 02/26/2024
      05:00      		 02/26/2024
      11:00      		 Maintenance by Freedom Mobile will cause "slight disturbances" on the IPsec VPN tunnel between Freedom Mobile and ICFNext. Messages could be delayed or lost during the maintenance window.
      AT&T
      (Sinch)      		 02/26/2024
      02:59      		 02/26/2024
      11:00      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ICFNext 02/26/2024
      06:00      		 02/26/2024
      09:00      		 Canada only. Brief disconnections toward the platform. SMPP and HTTPS will be affected.
      AT&T
      (Infobip)      		 02/26/2024
      06:00      		 02/26/2024
      09:00      		 Delivery degradation with inconsistent delivery times during maintenance window. Messages sent before the migration window and have not received delivery report once maintenance starts will get an Expired delivery state. Delivery to handset will be unaffected.
      T-Mobile
      (Infobip)      		 02/23/2024
      06:00      		 02/23/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Movistar, Pegaso PCS
      [Mexico]
      (Infobip)      		 02/22/2024
      17:19      		 02/23/2024
      15:33      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T
      (Infobip)      		 02/22/2024
      10:37      		 02/22/2024
      20:38      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T
      (Infobip)

      02/21/2024
      06:00

      		 02/21/2024
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      T-Mobile
      (Infobip)      		 02/16/2024
      09:40      		 02/16/2024
      12:00      		 Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T
      (Infobip)      		 02/16/2024
      03:00      		 02/16/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Freedom Mobile [Canada]
      (ICFNext)      		 02/16/2024
      05:00      		 02/16/2024
      11:00      		 Maintenance by Freedom Mobile will cause "slight disturbances" on the IPsec VPN tunnel between Freedom Mobile and ICFNext. Messages could be delayed or lost during the maintenance window. 
      AT&T Mexico, Nextel & Iusacell
      (Infobip)      		 02/09/2024
      06:00      		 02/09/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T Mexico, Nextel & Iusacell
      (Infobip)      		 02/05/2024
      18:00      		 02/06/2024
      00:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T Mexico, Nextel & Iusacell
      (Infobip)      		 02/06/2024
      06:00      		 02/06/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T
      (Infobip)      		 02/06/2024
      14:00      		 02/06/2024
      16:00      		 Technical maintenance. No impact is expected; however, inconsistent delivery times might happen during this maintenance window.
      All Carriers, U.S.
      (Infobip)      		 02/05/2024
      14:31      		 02/05/2024
      14:57      		 Degradation affecting Voice and SMS HTTP, and SMPP requests, across all data centers. Submitted traffic may show pending or failing status.
      All Carriers, U.S.
      (Sinch)      		 02/05/2024
      11:00      		 02/05/2024
      13:06      		 Delayed delivery receipts.
      All Carriers, U.S.
      (Sinch)      		 02/02/2024
      21:57      		 02/02/2024
      22:32      		 Delayed MT's & Late delivery receipts.
      Liberty Puerto Rico
      (Infobip)      		 02/01/2024
      15:27      		 02/02/2024
      01:24      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T
      (Infobip)      		 01/30/2024
      14:00      		 01/30/2024
      16:00      		 Technical maintenance. No impact is expected; however, inconsistent delivery times might happen during this maintenance window.
      Liberty Puerto Rico
      (Infobip)      		 Unknown 01/30/2024
      22:00      		 Delivery degradation, cause unknown.
      AT&T Mexico, Nextel & Iusacell
      (Infobip)      		 01/27/2024
      06:00      		 01/27/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      T-Mobile
      (Sinch)      		 01/26/2024
      15:59      		 01/26/2024
      21:56      		 Unspecified delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky: Inteliquent/
      Onvoy
      (Infobip)      		 01/25/2024
      01/24/2024
      01/23/2024
      05:00      		 01/25/2024
      01/24/2024
      01/23/2024
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T Mexico
      (Sinch)      		 01/24/2024
      06:20      		 01/24/2024
      09:55      		 Delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      AT&T Mexico, Nextel & Iusacell
      (Infobip)      		 01/24/2024
      06:00      		 01/24/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      T-Mobile
      (Infobip)      		 01/24/2024
      03:53      		 01/24/2024
      04:40      		 Irregular delivery with inconsistent delivery times while sending towards the specified network.
      U.S. Cellular
      (Sinch)      		 01/23/2024
      05:25      		 01/23/2024
      06:03      		 Delivery issues. Delayed MT's/Late delivery receipts.
      U.S. Cellular
      (Infobip)      		 01/21/2024
      06:00      		 01/21/2024
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T Mexico, Nextel & Iusacell
      (Infobip)      		 01/17/2024
      23:09      		 01/18/2024
      17:20      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T
      (Infobip)      		 01/18/2024
      04:00      		 01/18/2024
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      T-Mobile
      (Infobip)      		 01/18/2024
      04:00      		 01/18/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T Mexico, Nextel & Iusacell
      (Infobip)

      01/17/2024
      04:00

      		 01/17/2024
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T
      (Infobip)      		 01/17/2024
      04:00      		 01/17/2024
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Google Voice
      (Infobip)      		 Unknown 01/16/2024
      08:43      		 Delivery degradation with inconsistent delivery times.
      AT&T
      (Infobip)      		 01/16/2024
      07:00      		 01/16/2024
      08:20      		 Delivery degradation with inconsistent delivery times.
      Verizon
      (Infobip)      		 01/16/2024
      05:00      		 01/16/2024
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Infobip 01/16/2024
      07:00      		 01/16/2024
      10:00      		 Upgrade and optimization of networking equipment. 
      Connectivity interruptions of up to 15 minutes are possible toward services hosted on Infobip's United States Data Center during the activity interval.
      AT&T Mexico, Nextel & Iusacell
      (Infobip)      		 Unknown 01/13/2024
      19:05      		 Delivery degradation with inconsistent delivery times.
      U.S. Cellular
      (Sinch)      		 01/11/2024
      05:35      		 01/11/2024
      09:35      		 Unspecified delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      U.S. Cellular
      (Infobip)      		 Unknown 01/11/2024
      12:03      		 Unspecified delivery degradation.
      Appalachian Wireless, ATNI, Bandwidth.com CLEC, Blue Wireless, Brightlink Communications, Cellular One of NE Arizona, Chariton Valley Cellular, Inteliquent, Nemont, Pine Cellular, Pioneer, United Wireless
      (Infobip)      		 Unknown 01/09/2024
      12:27      		 Unspecified delivery degradation.
      Verizon
      (Sinch)      		 01/05/2024
      19:36      		 01/05/2024
      22:17      		 Unspecified delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Telefonica Mexico
      (Sinch)      		 12/29/2023
      22:30      		 12/30/2023
      04:57      		 Unspecified delivery issues. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      U.S. Cellular, USA - Landline and Other Carriers
      (Infobip)      		 12/14/2023
      17:54      		 12/14/2023
      21:17      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      Infobip 12/14/2023
      04:00      		 12/14/2023
      08:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      T-Mobile
      (Infobip)      		 12/12/2023
      08:05      		 12/12/2023
      08:45      		 Irregular delivery with inconsistent delivery times. 
      Freedom Mobile [Canada]
      (Infobip)      		 12/12/2023
      06:00      		 12/12/2023
      07:00      		 Technical maintenance. Possible delay in delivery during maintenance window.
      ClearSky/
      Zipwhip
      (Infobip)      		 12/12/2023
      07:00      		 12/12/2023
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Interop: Union Cellular; Viaero Wireless; Dish Wireless
      (Infobip)      		 12/09/2023
      20:53      		 12/10/2023
      03:10      		 Delivery degradation. 
      Infobip 12/07/2023
      04:00      		 12/07/2023
      08:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Telus [Canada]
      (Infobip)      		 12/06/2023
      22:22      		 12/06/2023
      22:54      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      Sinch 12/06/2023
      05:05      		 12/06/2023
      05:44      		 Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Sinch 11/27/2023
      15:00      		 11/28/2023
      13:09      		 Canada only. Delayed MT's & late delivery receipts.
      Verizon
      (Sinch)      		 11/27/2023
      18:18      		 11/28/2023
      05:43      		 Delayed MMS MT messages.
      Sinch 11/27/2023
      16:10      		 11/27/2023
      18:33      		 Delayed transcoded MMS.
      U.S. Cellular
      (Infobip)      		 11/25/2023
      07:00      		 11/25/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      T-Mobile
      Verizon
      (Sinch)      		 11/24/2023
      18:00      		 11/25/2023
      02:00      		 Delayed MMS MTs and/or delayed delivery receipts.
      AT&T
      (Sinch)      		 11/23/2023
      15:59      		 11/23/2023
      18:11      		 Missing delivery receipts/Late delivery receipts.
      Infobip 11/06/2023
      08:49      		 11/23/2023
      15:31      		 Error in SMS processing to the endpoint /sms/1/text/query. The issue affects URL shortening, receiving delivery reports and process tracking.
      ICF Next 11/22/2023
      06:00      		 11/22/2023
      09:00      		 Canada only. Brief disconnections toward the platform. SMPP and HTTPS will be affected.
      Rogers
      Fido
      (Sinch)      		 11/21/2023
      16:55      		 11/21/2023
      23:15      		 Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      AT&T
      (Sinch)      		 11/20/2023
      16:00      		 11/21/2023
      18:08      		 Slightly decreased delivery rates on some MT messages via Short Codes.
      Infobip 11/20/2023
      12:00      		 11/21/2023
      07:43      		 Degradation of SMS service; messages rejected. Multiple regions affected.
      Sinch 11/20/2023
      15:50      		 11/20/2023
      17:14      		 Delays or rejections on some MT messages for SMS and MMS. Multiple regions affected.
      Rogers
      Fido
      (Sinch)      		 11/16/2023
      22:43      		 11/17/2023
      02:35      		 Canada only. Failed MTs/Delayed MTs/Delayed MOs/Late delivery receipts.
      T-Mobile
      (Infobip)      		 11/16/2023
      04:00      		 11/16/2023
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      T-Mobile
      (Infobip)      		 11/15/2023
      04:00      		 11/15/2023
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      ICF Next 11/15/2023
      06:00      		 11/15/2023
      08:00      		 Brief disconnections toward the platform. SMPP and HTTPS will be affected.
      Infobip 11/14/2023
      17:46      		 11/14/2023
      18:51      		 Delayed processing over HTTP API and SMPP traffic.
      Infobip 11/09/2023
      04:00      		 11/09/2023
      08:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      T-Mobile
      (Infobip)      		 11/09/2023
      04:00      		 11/09/2023
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      AT&T
      (Infobip)      		 11/09/2023
      01:34      		 11/09/2023
      03:00      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      Rogers/Fido
      (ICF Next)      		 11/08/2023
      19:59      		 11/09/2023
      00:14      		 Disconnection from carrier. Messages might be delayed or rejected until carrier can re-establish the connection.
      Multiple Carriers*
      (Infobip)      		 11/07/2023
      08:32      		 11/08/2023
      18:50      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      *Altice (Aerialink); Appalachian Wireless (East Kentucky Network); ATNI (Commnet Wireless & Choice Wireless); Bandwidth.com CLEC (Pinger); Blue Wireless (Buffalo-Lake Erie Wireless Systems Co); Brightlink Communications; Cellular One of NE Arizona (Smith Bagley); Chariton Valley Cellular; Inteliquent (Onvoy, Enflick, TextMe); Nemont (Sagebrush Cellular); Pine Cellular; Pioneer (Cellular Network Partnership); Telnyx 
      United Wireless; Other Supported Carriers
      T-Mobile
      (Infobip)      		 11/08/2023
      04:00      		 11/08/2023
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      T-Mobile
      (Infobip)      		 11/07/2023
      06:00      		 11/07/2023
      12:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      Sinch 11/03/2023
      15:59      		 11/04/2023
      02:27      		 Canada only. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      T-Mobile
      (Infobip)      		 11/03/2023
      05:00      		 11/03/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      AT&T
      (Sinch)      		 11/02/2023
      16:00      		 11/02/2023
      22:24      		 Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      ClearSky: Appalachian Wireless/Altice
      (Infobip)      		 10/31/2023
      16:21      		 11/02/2023
      10:04      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      Infobip 11/02/2023
      03:00      		 11/02/2023
      07:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      AT&T
      (Sinch)      		 11/02/2023
      07:00      		 11/02/2023
      08:00      		 Platform upgrade. AT&T performing upgrades and improvements to core messaging services and capacity.
      T-Mobile
      (Infobip)      		 11/02/2023
      11/01/2023
      03:00      		 11/02/2023
      11/01/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      Sinch 11/01/2023
      13:07      		 11/02/2023
      00:55      		 Delivery issues toward Canada. Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
      Verizon
      T-Mobile
      AT&T
      (Infobip)      		 10/27/2023
      12:45      		 10/27/2023
      01:34      		 Delivery degradation. Irregular delivery with inconsistent delivery times.
      T-Mobile
      (Infobip)      		 10/30/2023
      10/27/2023
      10/26/2023
      03:00      		 10/30/2023
      10/27/2023
      10/26/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      ICFNext 10/25/2023
      05:00      		 10/25/2023
      09:00      		 Brief disconnections toward the platform SMPP and HTTPS will be affected.

      Verizon
      (Infobip)

      		 10/25/2023
      04:00      		 10/25/2023
      05:00      		 Delivery degradation with inconsistent delivery times during maintenance window. Messages sent before the migration window which have not received delivery report once the maintenance starts will get Expired delivery state. Delivery to handset will be unaffected.
      T-Mobile
      (Infobip)      		 10/23/2023
      03:00      		 10/23/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      AT&T
      (Infobip)      		 10/18/2023
      16:28      		 10/18/2023
      19:41      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held waiting for the connection to be restored is susceptible to validity period settings.
      AT&T
      (Infobip)      		 10/18/2023
      10/17/2023
      03:00      		 10/18/2023
      10/17/2023
      10:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      AT&T
      (Infobip)      		 10/16/2023
      15:49      		 10/16/2023
      18:03      		 Delivery degradation with inconsistent delivery times. Traffic held on the Infobip system is susceptible to validity period settings. 
      AT&T
      (Sinch)      		 10/19/2023
      10/16/2023
      10/18/2023
      07:00      		 10/19/2023
      10/16/2023
      10/18/2023
      08:00      		 Platform upgrade. AT&T performing upgrades and improvements to core messaging services and capacity.
      T-Mobile
      (Infobip)      		 10/16/2023
      03:00      		 10/16/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      T-Mobile
      (Infobip)      		 10/13/2023
      05:00      		 10/13/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      Sinch 10/12/2023
      09:00      		 10/12/2023
      11:00      		 MMS platform maintenance. Expect 45 minutes of downtime. Messages sent during the window will be accepted and queued until maintenance has been completed.
      T-Mobile
      (Infobip)      		 10/12/2023
      03:00      		 10/12/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      Google Voice
      (Sinch, Infobip)      		 10/11/2023
      23:12      		 10/12/2023
      02:42      		 Delivery issues. Clients may experience delayed/rejected/failed Short Code MT traffic towards Google Voice.
      T-Mobile
      (Infobip)      		 10/11/2023
      05:00      		 10/11/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. 
      T-Mobile
      (Infobip)      		 10/04/2023
      04:00      		 10/04/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      ICFNext 10/04/2023
      04:00      		 10/04/2023
      06:00      		 Brief disconnections toward the platform SMPP and HTTPS will be affected.
      AT&T
      (Sinch)      		 10/04/2023
      10/05/2023
      10/02/2023
      all 07:00      		 10/04/2023
      10/05/2023
      10/02/2023
      all 08:00      		 Platform upgrade. AT&T performing upgrades and improvements to core messaging services and capacity.
      Sinch 10/05/2023
      09:00      		 10/05/2023
      11:00      		 US Short code and 10DLC maintenance. Mobile Terminating (MT) Traffic: Clients may experience intermittent rejected MT messages to US MSISDNs. 
      Sinch 10/04/2023
      08:00      		 10/04/2023
      11:00

      Scheduled maintenance; MMS US, MMS AU. Messages will be Queued and will be processed post upgrade.

      Note: SBT recommends that our clients not send messages during this maintenance period. Customers/Subscribers who have opted out may still receive messages due to their opt-out message's queueing status.
      AT&T
      (Infobip)      		 10/03/2023
      02:00      		 10/03/2023
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      US Cellular
      (Sinch)      		 10/03/2023
      04:37      		 10/03/2023
      12:00      		 Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
      T-Mobile
      (Infobip)      		 09/29/2023
      15:00      		 09/29/2023
      16:30      		 Irregular delivery with inconsistent delivery times when sending to this network within the specified time window.
      AT&T
      (Infobip)      		 09/28/2023
      09/29/2023
      03:00      		 09/28/2023
      09/29/2023
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      T-Mobile
      (Infobip)      		 09/27/2023
      05:00      		 09/27/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      ICFNext 09/27/2023
      05:00      		 09/27/2023
      07:00      		 Brief disconnections toward the platform.
      AT&T
      (Infobip)      		 09/25/2023
      07:30      		 09/25/2023
      10:30      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. Messages sent before the migration window which have not received a delivery report once the maintenance starts will receive an Expired delivery state. However, delivery to handset will be unaffected. 
      T-Mobile
      (Infobip)      		 09/25/2023
      05:00      		 09/25/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T
      (Infobip)      		 09/20/2023
      18:16      		 09/21/2023
      05:02      		 Irregular delivery with inconsistent delivery times while sending towards the specified network. Traffic held on the Infobip platform, waiting for the connection to be restored, is susceptible to validity period settings.
      T-Mobile
      (Infobip)      		 09/20/2023
      05:00      		 09/20/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T
      (Infobip)      		 09/20/2023
      07:30      		 09/20/2023
      10:30      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window. Messages sent before the migration window which have not received a delivery report once the maintenance starts will receive an Expired delivery state. However, delivery to handset will be unaffected. 
      AT&T
      (Infobip)      		 09/13/2023
      07:30      		 09/13/2023
      10:30      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Verizon
      (Infobip)      		 09/12/2023
      04:00      		 09/15/2023
      06:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T
      (Infobip)      		 09/11/2023
      07:00      		 09/11/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.
      Freedom
      Saskatel
      (Sinch)      		 09/09/2023
      18:39      		 09/09/2023
      21:45      		 Network disturbance caused SMS issues in the US and Canada.
      Rogers Wireless
      Fido
      (Sinch)      		 09/07/2023
      14:13      		 09/07/2023
      17:40      		 Delivery issues; delayed MT's/delayed MO's/missing delivery receipts/late delivery receipts. 
      ClearSky
      (Infobip)

      09/01/2023
      20:27

      		 09/01/2023
      21:35

      Temporary delivery degradation.
      Sinch

      8/14/2023
      00:00

      		 9/01/2023
      00:00

      The DI SMS 365 HTTP and DI SMS 365 SMPP services will be shut down permanently.

      More info: Sinch Status Alert Page
      Sinch 08/31/2023
      17:51      		 08/31/2023
      18:04      		 Degradation of U.S. and Canada sites.

      ICFNext

      		 8/30/2023
      06:00      		 8/30/2023
      10:00      		 Platform maintenance. SMPP & HTTPS affected by possible disconnections.

      US Cellular
      (Sinch)

      		 08/29/2023
      17:08      		 08/29/2023
      20:34      		 Undefined delivery issues.
      US Cellular
      (Infobip)      		 08/29/2023
      05:00      		 8/29/2023
      10:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.

      AT&T
      (Infobip)

      09/01/2023
      08/31/2023
      08/30/2023
      08/29/2023
      08/28/2023
      03:00

      		 09/01/2023
      08/31/2023
      08/30/2023
      08/29/2023
      08/28/2023
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.

      Sinch

      		 08/27/2023
      17:07      		 08/27/2023
      17:40      		 Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

      Sinch

      		 08/25/2023
      16:00      		 08/25/2023
      19:30      		 Delayed and/or missing delivery reports.

      AT&T 
      Sprint
      T-Mobile
      US Cellular
      Verizon
      Canadian Carriers
      Tier 2 and 3 Carriers
      (Infobip) 

      		 08/03/2023
      08/10/2023
      08/17/2023
      08/23/2023
      08/24/2023
      08/25/2023
      all 03:00      		 08/03/2023
      08/10/2023
      08/17/2023
      08/23/2023
      08/24/2023
      08/25/2023
      all 07:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.

      AT&T 
      Sprint
      T-Mobile
      US Cellular
      Verizon
      Canadian Carriers
      Tier 2 and 3 Carriers
      (Infobip) 

      		 08/03/2023
      08/10/2023
      08/17/2023
      08/24/2023
      08/31/2023
      all 03:00      		 08/03/2023
      08/10/2023
      08/17/2023
      08/24/2023
      08/31/2023
      all 07:00      		 Zipwhip performing technical maintenance.
      Sinch

      08/18/2023
      17:01

      		 08/18/2023
      18:07

      REST API, intermittent issues (US region).

      Multiple Carriers
      (Sinch)

      		 08/17/2023
      17:01      		 08/17/2023
      18:03      		 Delayed MT's/Failed MT's/Delayed MO's/Late delivery receipts.

      AT&T 
      T-Mobile
      Verizon
      Sprint
      TracFone
      Visible
      Boost
      Virgin
      (Infobip)

      		 08/16/2023
      00:00      		 Permanent Change Network mergers (Previously / Merged Into):
      TracFone/ AT&T
      Visible / Verizon 
      Sprint (Boost CDMA) / T-Mobile 
      Sprint (Boost Mobile) / T-Mobile 
      Sprint (Virgin Mobile) / T-Mobile

      T-Mobile
      (Infobip) 

      		 08/16/2023
      05:00      		 08/16/2023
      11:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.

      AT&T Mobility
      (Infobip) 

      		 08/16/2023
      03:00      		 08/16/2023
      09:00      		 Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.

      T-Mobile
      (Sinch)

      		 08/10/2023
      15:59      		 08/10/2023
      19:25      		 Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

      T-Mobile
      (Sinch)

      		 08/09/2023
      15:29      		 08/09/2023
      16:17      		 Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

      Claro Puerto Rico
      (Infobip)

      		 08/01/2023
      20:53      		 08/02/2023
      12:46      		 Delivery degradation; irregular delivery with inconsistent delivery times. Held traffic susceptible to validity period settings.

      ICFNext

      		 7/26/2023
      06:00      		 7/26/2023
      09:00      		 Platform maintenance. SMPP & HTTPS affected by possible disconnections.

      Pine Cellular
      (Infobip)

      		 7/25/2023
      15:00      		 7/25/2023
      17:00      		 Internal network upgrade. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T Mobility
      (Infobip)      		 7/24/2023
      03:00
      7/25/2023
      03:00
      7/26/2023
      02:00
      7/27/2023
      03:00
      7/28/2023
      03:00      		 7/24/2023
      09:00
      7/25/2023
      09:00
      7/26/2023
      07:00
      7/27/2023
      09:00
      7/28/2023
      09:00

      Technical maintenance. Delivery degradation with inconsistent delivery times during maintenance window.

      ICFNext

      		 7/26/2023
      06:00      		 7/26/2023
      09:00      		 Platform maintenance. SMPP & HTTPS affected by possible disconnections.

      Pine Cellular
      (Infobip)

      		 7/25/2023
      15:00      		 7/25/2023
      17:00      		 Internal network upgrade. Delivery degradation with inconsistent delivery times during maintenance window.
      AT&T Mobility
      (Infobip)      		 7/24/2023
      13:50      		 7/25/2023
      00:27

      Increase in MMS traffic causing messages to queue; delays with MMS MT/MO delivery.
      T-Mobile
      (Infobip)      		 7/24/2023
      01:00      		 7/24/2023
      11:00

      Delivery degradation with inconsistent delivery times during maintenance window.