FinText™ Platform: Inbound Message Webhook Fields

Difference between "OriginalMessage" and "Message" fields

OriginalMessage versus Message

In short, the difference between the two fields is as follows:

• OriginalMessage shows the full text of the messages received from the subscriber/consumer.
• Message shows either of the following:
  • A reserved word or keyword leading the message.
  • If there is no keyword at the start, the full text of the message.

Typically, the content of the fields is the same. However, if the subscriber/consumer sends a reserved word, the Message field shows the operation performed.

Also, the full message text may have value to SBT customers beyond the reserved word or keyword. The OriginalMessage field provides the full text for further use by the customer.

Background

The Inbound Message Webhook alerts SBT customers when inbound messages from consumers are received by the SBT FinText™ platform. The platform will recognize reserved words and keywords in the first word or words of those inbound messages and act on the reserved/keywords.

Examples

The following examples show the following:

• MessageType: The category of the inbound message.
• OriginalMessage: The message received from the subscriber/consumer.
• Message: How the FinText platform interprets the reserved/keyword.