Below are the four best ways to submit a request ticket to SBT customer support.
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File a support ticket via the solutionsbytext.com support page.
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Send an email to customersupport@solutionsbytext.com and a request ticket will be created for you.
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Chat with a customer support representative in real time via solutionsbytext.com.
- Submit a support ticket via the Customer Portal.
- Call 800-979-1212, option 2 to speak with a representative.
*Customer Support Hours: Monday - Friday, 8am-6pm CT. For escalations, call 800-979-1212, option 2.