1. Knowledge Base
  2. User Interface and Platform Support

Customer Portal Overview

What is the Customer Portal?

The Customer Portal is a tool that allows active customers to view, open, and reply to their support tickets along with granting access to all SBT Knowledge Base articles.


How do I Access the Customer Portal?

Customers can access the customer portal by visiting SBT Knowledge Base > Go to Customer Portal or visit https://go.solutionsbytext.com/tickets-view.

If you are having difficulty logging in, submit a Customer Support Ticket for assistance.